888 Casino User Reviews

Customer Experience

Positive experience19.7% of reviews
Neutral2.2% of reviews
Negative experience78.1% of reviews

~ Based on 183 written reviews from the US App Store.

Is 888 Casino Safe?

888 Casino: Real Money Games appears safe based on user ratings. AppsHunter Safety Score for 888 Casino is 90/100.

This assessment is based on 51,144 user ratings, with an App Store average of 4.5/5.

Is 888 Casino Legit?

888 Casino: Real Money Games appears to be a legitimate app. AppsHunter Legitimacy Score for 888 Casino is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No free spins

1 star

Review

Love this site

Not worth the time

They will block u. After huge success

Location issues

It can not locate me. I followed all avenues they gave me. I am in Ontario. It took my deposit but withdrawal is not instant. That’s not fair. They took my money but won’t let me play

👍🏾

Awesome games

worst casino app

Scam app slots never payout you will get even if lucky horrible house edge compared to other casino apps, avoid.

Horrible app don’t use

I created a new account, I tried using the 50 spins it didn’t let me because the app couldn’t or wouldn’t detect my location, it told me to log out to try again, I tried logging back in and now it’s telling me my username or password is incorrect I’ve fully been locked out of my account I had just created and now they won’t help me with my account this app is so garbage and the help that they provide is even worse don’t use they just want you to deposit and scam you of your free rewards.
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Awful

Complete scam. Do not use!

Where do I start

Horrible app and website. No part of this experience was easy nor enjoyable. Glitches, complications, difficult to navigate. 0/10 do not recommend. I am convinced the 5-star reviews are bots/paid actors.

Daylight robbery

£20 deposit, 200 free spins and what do you get? Around £5…. Not everyone wins but this was clear as day robbery.

Money not received

I’ve withdrawn about a month ago and it’s still pending. I’ve contacted customer service so many times but they also copy and paste the same things over and over. I’ve updated my passport, I’ve sent my bank statement as well but they don’t care. This is the worst online casino ever, I doubt the 5 stars reviews are legitimate.
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Love the games

Love the games, always new games to try and love the free spins

It’s good but it’s got its issues

Love this site but since it’s updated last it’s been terrible I got a gold spin drop on a 4 pound spin then it rebooted the game up and I lost my jackpot bouns bit fuming about it tbf at the same time it didn’t give me my 60 free spins but then gave me them the next day luckily always glitching out

Can’t withdraw

I have had my 888casino account for years and even successfully withdrawn from it in the past. I recently requested a withdrawal and have provided everything requested, including my photo ID and bank statement. Despite this, my account remains “under review” with no meaningful explanation.

I received an email claiming that my payment method is registered under a different name. This is simply not true. The payment method is my own Apple Pay linked to my personal bank account and card. I have never changed my name, have never been married, and have repeatedly told customer support this. Instead of explaining exactly what the alleged mismatch is, they keep sending generic responses and asking me to wait.

I’ve contacted live chat every day for several days. Each time I’m told the verification team will be contacted, yet nobody ever explains the issue or resolves it. If there really is a discrepancy, why won’t anyone tell me what it is so I can fix it?

Holding a customer’s withdrawal while providing no clear information and no timescale is unacceptable. I expected much better from a licensed operator.

Until this is resolved and my money is released, I cannot recommend 888casino to anyone.
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Withdrawal none existent

I’ve been waiting for a withdrawal of 60 quid since the middle of July I’m still waiting g for it now.

STAY AWAY

created account>spun into a 50p bonuses b2b retiring>got logged out>account ban>took money from initial deposit>didn’t allow me to withdraw full 100% deposit even whilst using 100% bonus start up money first

Dragon Prime x

Been playing last 3 wks prob spent 90/100 pounds never had a feature/bonus/cracked an egg etr..wonder what’s the point ,play to win or lose but get no feature ?

SCAM WONT LET ME WITHDRAW!!!!

I deposited $300 as part of the “100% Match Bonus” promo and Got $600, lost $300 of that quickly and decided I wanted to break even and take out $300, I thought oh whatever maybe because the promo so made that to 800 but still - Nope can’t withdraw a cent. Give my money back. To good to be true. Scam App.
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Withdrawal request

I had a very disappointing experience with 888 Casino. After requesting a withdrawal, I was asked to provide my bank statements for verification. Even after submitting everything they requested, it took over 72 hours just to get my account approved.

The verification process was unnecessarily slow, and the customer service was very poor. Communication was lacking, and I was left waiting without any meaningful updates. Overall, it was a frustrating experience, and I expected much better. I wouldn’t recommend this casino based on my experience.
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Not fit for purpose

Free spins - you can hardly ever use them. Just topped up your get 60 free spins and game shows ‘internal error’