Be careful about multiple charges
This is a good game, and I enjoyed it but recently the buy it once and play forever promise has gone down the tubes. Over the past year, when I have tried to play this game, which I purchased four years ago, I have been charged each and every time. I asked for a refund and used to get it but lately I’ve gotten a lot of pushback about it. One customer service rep for Big Fish actually told me there are “many titles under the fear for sale banner” and perhaps I’m just trying to buy one I haven’t bought before. Talk about gaslighting — I very well understand what I bought before. I’ve been charge close $35 and have been refunded except for this last time. I don’t understand how their system doesn’t see that I have bought it and don’t need to buy it again. I think they’re hoping most people won’t notice. It seems like a money grab.
Show less
