Leave a Review BiSecur
It opens my garage door
The app works over WiFi to open my garage door. I’d prefer to have fewer screens to get to the door control. The internet connection only works on some profiles, even though the settings appear to be the same. It would also be great to have Alexa integration.
Overall it’s basic function works and my garage door opens...Show lessJamesSau
It has its uses but not good
So... what I like about this door system with internet control is the ability to open the door whilst I am out to let a delivery be put inside whilst I watch on the camera (separate system) and then can close the door behind... regardless of where I am... also if I am outside and can’t be bothered to go back in the house for the key I can open it from my phone... bravo... that works okay... what is bad is the fact the screenshots imply you can part open the door and see the state of the door without having to revert to the internal camera I installed... it doesn’t work. Never has... support tried to suggest it was because the router was too far away... I have a Wi-Fi router connected to the Ethernet a doors width from the receiver... it can’t be closer!!!! Very poor show by BiSecur and no updates recently to sort it...Show lessTeeb500
Latest Update
Up until the last update all fine but now will log me in to my Gateway but then can get no further. Have tried removing App, resetting via the online portal on my desktop machine but to no avail.Fjenwarr
Developer Response
Hello Fjenwarr, contact us at bisecur-home@hoermann.de. We will get everything back to work with you. Your BiSecur Home Support Team.Works perfectly
I don't understand the problems people are reporting with the app and can't replicate them. This works flawless with my Supramatic E and WLAN Gateway. Great job Hörmann, I'm looking forward to using more of your products where I can!JamesB-TR
iPad app freezes on the second screen
Since July 2016 iPad Bisecur app freezes itself up on the second blue screen after logo. The iPhone app works fine though! Deleted, reinstalled the iPad app - same thing!Big Val_ua
Blank (blue) screen
On my wife's iPhone 6 after bisecur and Hormann logo she gets blank blue screen and nothing else. Tried restarting, reinstalling, rebooting - doesn't work!miladc
Still unable to use on 3g
Since update a few days ago, we are still unable to use 3g to operate garage doors.
This has been a problem since the app was updated in early January, and given two or three updates since, is still no better.
App speed opening on wifi is great and is much improved, unfortunately loss of 3g functionality is a major loss.
When can we expect a proper fix regards this?Show lessBrianW66
Cannot connect
When I search no 'gateways' are found and I don't know how to set the doors to be on the same network as my house!Tony @ MK
Great setup video but
On iPhone6 gateway is listed but not accessible and now searching for gateways then it crashes completely. Also the learning / teach does not work and settings are different to video. Where are the wifi settings? More development needed please. Have bought the Bisecure Gateway and want this to work so staying with it. Great idea.Show lesseyesite
