The Video Converter User Reviews

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  • Don't use it.

    I was trying to send someone a video in an app, but it was a .mov file, so it just showed as a file. I searched an app that could convert, and I found this. I tried doing both MP3 and MP4, but it requires a subscription, which is outrageous! Why do you need a subscription just to convert a video? So I had to convert it to a different file type. After a long wait, it finally finished. When I looked at it in my photos, it was extremely low quality, and when I tried sending the video again, it still was just a file!
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  • Doesn’t work

    This app is garbage, don’t download it, don’t bother. It works off uploading your videos and converting them in a server -patently insecure- before downloading them back onto your device. Not only does that take a century, it also uses up a massive amount of data since you’re uploading your file and downloading your file, the travel of which seems entirely unencrypted. It doesn’t matter that they say they delete the file off their server once they get it back to you- who’s to know if that’s the truth? Anyway, I tried this ridiculous upload/download process four times over the course of a day not back to back, and it failed to do anything each and every time. The app would just stop working, returning to its main screen after I began to upload the video which it failed to complete three times, it /eventually/ managed to get the video uploaded only once. Don’t waste your time, or your money. It’s good that they had a trial period so I expect my piddly 2.99 back, but I still wonder if this isn’t just a front app to steal videos. This might be Apple but bad apps proliferate anywhere, just ask Ars Technica.
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  • THIS APP IS A SCAM

    This app rarely works. I should’ve read the reviews, because now I feel scammed. They make you pay $7 for something that doesn’t work. It will say “uploading video” before it converts, then stops at 99% and will never move past there. Not only that, but it claims to work in the background. NOPE. The moment you back out of the app, not close it mind you, it will freeze and not do what it’s supposed to. So far out of the 10 attempts I’ve made to convert a file, it’s only worked once.
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  • DO NOT BUY THIS APP - it doesn’t work!!!

    I wish I’d read the reviews before I did... i purchased the “Lifetime subscription” for $6.99 and the app does not work!

    I requested a refund from Apple, they told me it was ineligible. Couldn’t understand why... it didn’t work. I disputed but again they said ineligible but no explanation!

    I contacted the developer who didn’t offer any help at all... they just said speak to Apple as we can’t issue refunds.

    So I kept trying... I kept asking for an explanation, repeating what was wrong... then I was told I could not be refunded because it was an unauthorised purchase. It wasn’t - it just doesn’t work!

    More emails and calls and then finally today 11 days since I bough the app, I spoke to someone who said as it downloaded... Apple couldn’t refund me. The fact the app doesn’t and never has worked... it would seem is irrelevant.

    Save yourself the anger and frustration I am feeling right now. DON’T BUY THIS!!

    If I could award no stars I would!
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  • Used to work great but that was then

    And this is now, went to convert a video from a format used bu my surgeon so I could watch on my MacBook Pro, go to open the app and it closes immediately! I never buy apps but bought this one. The reason I normally don’t buy apps is because of situations like this one! UNHAPPY
  • App doesn’t Work!

    I feel like I have been scammed! I paid $7 to get access to this app. I tried converting my videos, it told me it has been converted. I could not view any of them. I sent one of the video to a family member, the person downloaded the file and her document became corrupted.

    I feel like my money was just wasted. Also, I am unable to send any message to the app support through the application. This is actually unfair.
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  • App is a scam

    I’ve been trying to upload a song for at least an hour. I had to purchase in order to do so. But since I found a faster way to get my work done. I want to contact them to get my money back, they do not provide and email or a number to reach them. They leave the email to sender blank which is sneaky! If I don’t get my money back it’s going to be a problem and they won’t continue to draw money from my account so. I will continue to bring their rate down until the job is done.
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  • App keeps crashing after new update

    i downloaded the app when the new update came out, and the app isn’t working at all.
    i paid $7 for the full upgrade after it loaded up, and only got to use the app once.
    this app is a total waste of time of money.
    the creators can either fix this issue, or i want my money back because this is a lot of bs.
    and i know it’s not my phone, because my sister has the app on her Macbook, and it’s doing the same thing
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  • So far, mostly good

    So far it is an amazingly simple app that charges 4 bucks for a full download for actual, practical use. It works.
  • What happened!?

    Why do the app creators take a good thing and then make it useless? I used Video Converter every single day and never had a problem with it until just recently. Now I can’t get it to do ANYTHING. I’ve changed nothing in the way I worked with this app. Now suddenly when doing it the way I always had, it tells me that it won’t convert MOV to MP4. I send in a help request, and they tell me I now have to rename my files. Then they tell me I have to get my files from a different location when I had always gotten them from my Photos Library with no problem. So I do everything they told me, and now the file won’t even upload completely without getting stuck. I’ve started the upload 4 times now, and I haven’t even made it to the point where there conversion begins. Why did you ruin a good thing? Guess I’ll have to find another app to do what yours did back when it worked properly. ☹️
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