ChowTime Restaurant Manager

Details about ChowTime Restaurant Manager

Released
Updated
iOS Version
Age Rating
Size
Devices
Languages

July 23, 2014
October 1, 2024
12.0+
4+
11.85MB
iPhone, iPad, iPod
English

Features

Apple silicon support

Developer of ChowTime Restaurant Manager

ChowTime, Inc.

⭐️4.7 / 5

Rating↘︎

🙌3

Ratings

📼1 sc

Media↘︎

📦w/o updates

Updates frequency↘︎

🗣❌ unsupported

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Versions
Price History
Description
FAQ

Version History of ChowTime Restaurant Manager

2.8.2

October 20, 2021

• Fixed bug causing cloud synchronization problems.

2.8.1

October 13, 2021

• Higher screen resolution supported on newer devices. • Reimplemented iOS Contacts interface to eliminate deprecated API calls. • Added support for separate Inside/Outside reservation slots.

2.7.6

September 30, 2020

• Support for iOS 13.5

2.7.5

December 18, 2018

• Support for iOS 12.1 • Bonjour support allows automatic app server IP address discovery in Client Mode. • Improved seating chart tab control layout when full section names are used in lieu of single letters.• Workaround for change in pixel dimensions of iPad detail view introduced in iOS 12. • Prevent entry of unsupported emoji characters and remove such characters from existing records.

2.7.4

October 6, 2018

• Split List Mode enables concurrent use of the seating chart, reservation book and wait list on one screen. • Section closure now indicated in the upper toolbar of the seating chart. • Time of last use recorded for floor configurations to allow automatic archival of unused templates in future release. • Improved error handling during import of seating chart modifications. • Improved detection and logging of cloud synchronization anomalies. • Fixed bug that assigned invalid timestamp to first new reservation created (via '+') after restart before an existing reservation record was edited. • Fixed bug that caused table settings editor to crash under certain conditions. • Fixed bug that miscalculated recommended minimum party size for newly created pre-combined tables. • Fixed bug that prevented scrolling of long Training Hints.

2.7.3

September 2, 2018

• Fixed bug that could cause the app to crash when selecting a waiting party for automatic seating. • Show 'Chart Editor' link in Settings on any device associated with a closed or inactive cloud account.

2.7.2

August 18, 2018

• Updated documentation and client troubleshooter to support Ethernet over USB (requires two Apple adapters: 'USB Ethernet Adapter' and 'Lightning to USB 3 Camera Adapter' along with USB power and Ethernet cable). • Improved responsiveness during client startup when network connectivity is intermittent. • Display pager number for incomplete waiting parties in the same opacity as complete parties. • Fixed bug that caused chart import to fail if any table identifier included an asterisk. • Fixed bug in table settings editor that prevented certain error messages being displayed. • Fixed bug that enabled entry of some emoji characters which are disallowed in ChowTime. • Fixed bug that caused unnecessary cloud synchronization traffic for special events or closure dates.

2.7.1

July 28, 2018

• Fixed bug in the seating manager that allowed overflow areas to be included in table combinations. • Fixed bug that caused reservations booked online and subsequently edited via the web admin console to be duplicated. • Fixed bug that caused synchronization errors after booking a reservation via the web admin console for any shift configured without reservations. • Fixed bug that could cause the app to crash after manually blocking or unblocking a table. • Fixed bug that caused data corruption when a string matching the name of a column in an SQLite table was assigned to any text field in the same table. • Improved detection of iOS Contacts corruption that requires manual repair to restore a disabled Guest Book. • Restored calls to deprecated system method [[UIApplication sharedApplication] setStatusBarHidden:withAnimation:] because the network activity indicator stopped working in 2.6.10 when the calls were removed as per the Xcode compiler warnings.

2.6.10

July 12, 2018

• Fixed bug that caused open reservation(s) to remain available on closure dates under rare circumstances. • Fixed bug that caused potential deadlock on the iPad after restoring from cloud backup. • Fixed bug that prevented clients from detecting disabled Wi-Fi at launch under iOS 11. • Fixed bug that left a dangling spinner after modifying an existing seating.

2.6.9

June 28, 2018

• Support for iOS 11.4 • Dynamic Holds block open reservations for the current shift based on available capacity. • Minimum required reservation size attribute added to table settings to allow Seating Genius to apply a looser standard (i.e. lower minimum) when estimating wait times and/or assigning tables to walk-in parties. • Community tables can now be designated as reservable (by a single party) as per the new required reservation size attribute. • Current party size is now indicated in selection popup when modifying an existing seating. • Fixed bug that allowed entry of unsupported emoji characters via on-screen keyboard. • Fixed bug that triggered network alerts too often after repeated cloud synchronization failure. • Fixed bug that caused reservation editor to scroll below lower toolbar on iPhone X. • Fixed bug that issued overbook warnings and password prompts in certain cases even when disabled. • Fixed bug that prevented selection of reservation editor notes field immediately after restart.

Description of ChowTime Restaurant Manager

ChowTime Restaurant Guest Manager is a free, multi-device guest management system for high-volume restaurants. The system integrates reservations, table management, a wait list / paging system, customer contacts, guest messaging, and productivity analytics. ChowTime has a unique architecture that enables it to be "always on", even running on multiple devices, with guaranteed data consistency , at all times, even when your Internet service is down or non-existent. A setup tutorial walks you through the steps required to set up ChowTime for your restaurant. If you have questions, extensive context-sensitive help is available throughout the app. If you need extra help, email support is always free. ChowTime is typically installed on a primary iPad that resides permanently at the restaurant's reception desk. You can use the app's client mode on other iPads and iPhones to access the primary iPad throughout your restaurant via Wi-Fi. ChowTime is organized as a set of integrated tools that use standard iOS interface conventions: The RESERVATION BOOK allows you to enter reservations, view online reservations received from your restaurant's website or Facebook page, and seat reserved parties as they arrive. The SEATING MANAGER allows you to manage your restaurant's seating using a drag and drop interface. ChowTime supports bar/counter seating, standard (private) tables, community (shared) tables, pre-combined tables, ad-hoc combinations, and overflow (unassigned) seating areas. The WAIT LIST MANAGER supports both cloud-based and cellular SMS paging. Customers can specify particular types of seating that they require or will/won't accept (e.g. indoor/outdoor, counter, booth, etc.). In addition, the app can automatically estimate wait times based on seating history. GUEST MESSAGING provides access to emails received from customers who have replied to automatic confirmations after making online reservations and text messages from customers on the wait list. The CUSTOMER DATABASE maintains contact information, guest preferences and reservation history in conjunction with iOS Contacts. This feature enables you to leverage the power of third-party apps that interoperate with iOS Contacts. The DASHBOARD displays cover counts and productivity statistics for the day's shifts, a chronological seating log, and alerts for overdue waits, longer than expected table turns, and late-arriving reservations. CHOWTIME CLOUD customers can use this app to access their account data.

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