To Douban Admin
I have been a Douban User for more than 5 years. However, last week my account was suspended for a reason which I don’t understand. I tried to contact Douban administrator, asking for an explanation for the suspension. They got back to me saying that I should contact another admin. That admin never responded to my messages. Until now, my account is still suspended, without any explanation. All my posts are deleted, without any explanation.
我是一个老豆瓣用户,今日我的账号被某豆瓣小组封禁。说我参与攻击他人。我没法接受这个理由,因为我没有攻击引战。我提交了反馈,并且附上了我的帖子。然后我的诉求像皮球一样被踢来踢去。我说,如果不能解封,至少可以让我把我的帖子下载下来。但是管理员删掉了我所有发帖,而且没有回复我。
To 豆瓣管理员,恳请回复我的诉求。Not fair
I have used this app for several years and it gradually loses the fairness. People try to use the score as a weapon to hurt some tv series and actors but the app admin has no strategy to distinguish and deal with it. As a customer, I am so disappointed and as a developer, I feel puzzled. Anyway, Immortal Samsara(aka 沉香如屑) is a really good Chinese drama which provides a great opportunity to get close to Chinese culture. Go for it!Very unstable and cannot connect anymore
Have bought a lot of books in the store and recently the app just stopped responding, keep saying that there was a connection issue, please refresh but nothing showed up! All my other apps worked perfectly fine and this app was the only one not working. Did a quick google search and apparently I am not the only one who had this problem, many others complained about the same issue. What a waste of money and time!