KEX Thailand User Reviews

KEX Thailand
KEX Thailand
Kerry Express (Thailand) Public Company Limited

Top reviews

Not Farang friendly just yet

Strange… it allowed me to log in and chat. Then an agent never came so I tried again and there was a form in Thai to fill out. So no chat. Phone service had no English operators so I sent an email.

Fingers crossed!

Slow as a snail

No customer support either. Terrible service if you can call it that

Can’t reset PIN

OTP doesn’t work. Says it can’t send OTP…. So how am I supposed to use the app?

Can’t even login - Disappointing

Worked fine for a while. Doesn’t work after updates. Can’t login or request OTP. Looking for better service and convenience elsewhere.

Will not allow me to sign up

The app has English and Thai, so that’s good… but it will not accept my passport number, therefore, I cannot create an account. I wanted to use it to ship COD… but it would not work.

App works fine, but

If you want to contact it’s not in English. A total failure

Works great.

No problems for me. Doesn’t need any extra info to find track and trace. Just open the app and enter your number. Simple 👍🏻

Deleted the app

Last update made me remove the app. Asks too much personal information before can continue, even just for tracking.

ทำแอป ทดสอบใช้กันบ้างมั้ย

ยิ่งอัพ ยิ่งห่วย เปลี่ยนทีมพัฒนาเถอะ

Request

Foreigners can’t request a pickup?

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