GlobeMed Fit User Reviews

Top reviews

Sign up

It won't allow me to sign up as my passport number has letters in it. It won't let me put letters in it so just keeps saying incorrect details

Bad

The worst app ever I tried many time to sign up but I don’t receive the code on my number what a useless app

Response from developer

Hello, we sincerely apologize for the trouble you have had with our app. In order to serve you better, kindly share with us your country location and your Insurance ID/Nationality ID at fitsupport@globemedgroup.com.

New updates

It’s a very useful app. The new updates were really helpful and insightful.

Useless

Our life was much easier with the regular card now I need to call the insurance company every time I need to visit any hospital to get the permission to enter to the doctor… my information are not there in the app.. you need to screen capture and send it to the hospital before you enter to the doctor so they can believe that you have insurance .. and the same thing my family should do just imagine the waste of time … totally useless
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Response from developer

Hello, we sincerely apologize for the trouble you have had with our app. In order to serve you better, kindly share with us your country location and your Insurance ID/Nationality ID at fitsupport@globemedgroup.com.

Rewrite this crap

This is the worst app. I don’t need you to track my fitness goals. You are an insurance company. Stick to that. The insurance features are absolutely garbage. Randomly it will say my username/password is wrong (force close the app will fix it). Try to swipe to see my son’s insurance card again, wrong password. Go to settings and switch dependent to my son - magically the username works. It is clear no real user feedback was considered. Can’t even share the bloody insurance “card” which is a simple pdf!
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Response from developer

Hello, we sincerely apologize for the trouble you have had. Your son's password should be his year of birth - for your first time log in, then you are asked to change it. Please contact us at fitsupport@globemedgroup.com for more details on your issue.

سيئ جدا جدا جدا

برنامج عقيم ما تعرف راسك ك من رجولك فيه
شبكة التغطية ماهي مضبوطة تعطيك مستشفيات غير مغطاة في الفئة الخاصة بك.
بالعربي غير مؤهل

Response from developer

مرحبًا ، نعتذرعن المشكلة التي واجهتها. لقد قام فريقنا الفني بحل هذا الخلل. يرجى تحديث التطبيق الخاص بك إلى أحدث إصدار. للغة العربية، يرجى منك تحويل هاتفك إلى اللغة العربية. إذا كانت لديك مشاكل أخرى ، يرجى الاتصال بنا على: fitsupport@globemedgroup.com كما اننا نرجو منك دعمنا ب-5 نجوم إذ كان الإصدار الجديد قد نال اعجابك.

Insurance page broken

When entering your insurance details it will keep asking to make a new password and say “server error” or “technical error”

Response from developer

Hello, we sincerely apologize for the trouble you have had. Our technical team has solved this problem. Please update your app to the latest version. If you have other problems, please contact us at fitsupport@globemedgroup.com. If not, kindly support us with a 5-star review if you think we deserve it :)!

Joke of an app

Seriously I just need my insurance info, firness tracker? Already have dedicated apps for that. I can’t get my vital health data the App was fine before the introduction of Globemed “Fit”. Contact your developers and rewrite this joke of an app.

Response from developer

Hi, we are very sorry for the unpleasant experience you had with our app. We will take your comments into consideration. Please contact us at fitsupport@globemedgroup.com for any additional concerns.

Poor Application

There are a lot of health application better than this app.
Its better to provide health insurance application to manage customer accounts and all information that related to their limits and policy

Can’t Register

Keeps giving me an error while trying to register in the name field...

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