Leave a Review RTA Dubai Drive
Crashes
Beside being slow and very limited functionality, it’s crashing when I am trying to login in iPhone X.Developer Response
We are sorry to hear that you faced problems while using our App. Kindly update the Dubai Drive App to the latest version. If you still face same issues please contact 8009090 or email ask@rta.ae. List the application/device details, user name,and attach error/problem screenshot.Link lost
Been using the app since released with no issues, after this update I cant login anymore with MyID and I am asked to reLink account, where the link between MyID and RYA Dashboard is lost.
Please fix, this is not good at all, I do all my transactions on the app.Developer Response
Apologies for the inconvenience, kindly note that you can register your observation through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: ask@rta.aeDo not update
Great update, it crashes after opening!Developer Response
Apologies for the inconvenience, kindly note that you can register your observation through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: ask@rta.aeCan’t cancel parking before expiration
There needs to be a way to cancel an existing parking fee when you move to a new parking zoneDeveloper Response
We are sorry to hear that you faced problems while using our App. Kindly update the Dubai Drive App to the latest version. If you still face same issues please contact 8009090 or email ask@rta.ae. List the application/device details, user name,and attach error/problem screenshot.App is useless
Can't even register; it freezesDeveloper Response
We are sorry to hear that you faced problems while using our App. Kindly update the Dubai Drive App to the latest version. If you still face same issues please contact 8009090 or email ask@rta.ae. List the application/device details, user name,and attach error/problem screenshot.Unuseable
Considering the quality of the apps that the RTA have released in the past I am shocked that this app is useless as I can’t even login.Developer Response
Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae😡😡😡
The most useless app ever.
In the old version with the old design, it is not possible to extend your parking tickets, nor to pay for a new parking ticket. You have to wait 5-7 minutes in order to pay for a new ticket and in the meantime this is the reason why I got over few hundreds aed(dirhams) of fine every month 😡. The agents don’t even let the users a window of 10-15min to renew the ticket, they fine them straight away.
When I contact the customer service via the chat (which works terribly bad), they completely don’t care. Making an appeal will never work anyway...
And guys seriously, you spend a lot of money to change the whole design of the app, but if it doesn’t let the user to log in, what’s the point ???😡 Do I have to expect to get more fines ? And what’s the point for me to put money into my account if I cannot use it to pay my parking ???😡😡😡
Please hire competent engineers or consulting firms...Show lessDeveloper Response
We are sorry to hear that you faced problems while using our App. Kindly update the Dubai Drive App to the latest version. If you still face same issues please contact 8009090 or email ask@rta.ae. List the application/device details, user name,and attach error/problem screenshot.Not Logging in
The App doesn't let me log into the app - after typing the correct password still shows “Password is not Correct”Developer Response
We are sorry to hear that you faced problems while using our App. Kindly update the Dubai Drive App to the latest version. If you still face same issues please contact 8009090 or email ask@rta.ae. List the application/device details, user name,and attach error/problem screenshot.برنامج تعبان
البرنامج تعبان جدا وكل تحديث اسوء ذي قبله
فمثلاً التحديثات السابقه كان يفتح لي كل شي بمجرد الدخول كزائر وعند تسجيل دخولي بحسابي الخاص بعد انتظار 5 دقايق يظهر لي مربع ويقلي تأكد من اتصالك
اما حاليا ولايظهر لي اي تفاصيل سواءً الدخول كزائر او الدخول بحسابي يقلي اتاكد من اتصالك بالنت
ارجو من RTA-D تحسين واصلاح التطبيق
وشكراًShow lessDeveloper Response
نعتذر لكم عن الإزعاج، يرجى العلم أنه يمكنك تسجيل ملاحظتك من خلال قنوات الهيئة الرسمية، موقع هيئة الطرق والمواصلات: www.rta.ae/CRMPortal، أو عبر البريد الإلكتروني: ask@rta.ae، أو عن طريق التحدث إلى محبوب على رقم الواتساب: 0588009090.Why isn't working !?
Doesn't work on my iPhone 7+ even after the latest update