CosmEthics User Reviews

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  • An useful app for finding the best sun cream

    Helped me to find the best option for a new sun cream when travelling.
  • Not working app!

    So currently this app doesn’t work. I tried to Sign up by my email, fb and by Apple. Nothing worked. Always said the email is already registered. I tried 3 email addresses . Always the same answer. This is ridiculous.. The only thing what works is scanning the product. You can see the ingredients. But. For the result if is good/bad. You need to log in/sign up. Which DOESN’T WORK!! 🤦‍♀️
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  • Fabulous- a easy super helpful App

    I’m allergic to cocoa, Shea and jojoba and all their derivatives - wow there are a lot of products out there with those ingredients. This app makes my life so much easier, I love it. Thank you to all the team who developed it and work on adding new products 🙏🏼😍
  • Basic functionality is extremely buggy, sometimes spammy

    I have several concerns about this app:
    1. The personal ingredient alert list doesn’t work. I made a personal ingredient alert list that includes things like sodium lauryl sulfate. However, when I search for items that I know contain it, they appear with the green “safe” check. I double checked the ingredients, and sure enough, sodium lauryl sulfate is included, spelled exactly the same way. This is a BIG issue. If I can’t trust the alert lists to work, what’s the point?
    2. Every time I move into a different app, then return to the CosmEthics app, I get a popup about in app purchases - specifically, that I’ve disabled them on my phone. Why is CosmEthics always trying to make in app purchases without my consent? It’s spam and makes me lose trust that this is a quality product.
    3. The homepage never loads. It always says it’s tailoring the feed but even if I leave my phone for five minutes, nothing appears and I still see the loading message.
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    Developer Response

    Thank you for reaching out to us! Sorry to hear about the experienced issues with our app. A new release fixing bugs and reported problems is now live. Please upgrade to the newest release, and the reported problem should be resolved. Kindly get back to us, if any issues persist and we will investigate further. Thank you once more for the feedback!
  • Every product I wanted to scan was not in the database

    Got this app bc I recently found out I have a couple of allergies I need to watch out for in products. Every time I searched for something it “wasn’t in the database”. It is unclear how to best use the app for the purpose intended bc there is NO INFORMAtion. Super frustrating and a waste of time.
  • Very conflicting info to Think Dirty app

    Loads of products that have a green tick on here are an 8 on Think Dirty...
  • Great concept but database lacking

    Whilst this app is great in theory - scan a product and get a colour coded answer as to how safe it is - in reality, it doesn’t quite do the job. I’ve scanned practically every product in my home and the database has none (or very few) results. The option to scan and upload products is also very clunky as the screen is partially obscured by the instructions and not working (uploading images from new iPhone gets an error message that the photos are too large, and yet there is no way to change this)
    The home feed is full of products that aren’t even relevant to me and we’re approved / added in 2018/19. I was never notified of the products I scanned back when I downloaded this app which makes me wonder how many people are working to add new products to the data base (I would assume very few).

    Still. It’s a great app when it (infrequently) works - but in the future I would hope that the government would require all companies to provide ingredient data that would be viewable using a similar traffic light system through an app. Would save an individual having to manually upload the ingredients and would provide necessary transparency for consumers.
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    Developer Response

    Hello, Thank you for your feedback! We are indeed a very small team and we are processing the products submission as fast as we can, but we process all the products that are sent to us. We are currently working on the notifications system to alert the user once their submissions are processed. As for the photos being too large error, we are going to look into the issue, could you please tell us what is your Iphone model? So that we can debug the problem. And if you encounter any technical problems you can send a mail to tech@cosmethics.com so that our team can help you fix the problem Regards
  • Love it!

    The idea is brilliant! It is really helpful for people to be aware of the ingredients that cosmetics have. I could say I am becoming addictive to this app and check everything I wanna buy. However, the base data is still small. I have tried to help and add so new products but the analysis is been pending for too long.
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    Developer Response

    Hello Marta, Thanks for the positive feedback! We received a LOT of products to analyse from the users and we are still a small team. That's why products analyses might take a bit of time, but we analyse all the products we receive. Regards
  • Shopping safety tool

    Thank you for putting all this information at our fingertips. Have taken shopping with me to determine which products I should purchase.
  • Super helpful and easy to use

    Great app! Been waiting for it to come to the US!

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