SharkSmart User Reviews

SharkSmart
SharkSmart
NSW Trade & Investment, Regional Infrastructure & Services

Top reviews

Time for some updates

Decent idea and mostly works, but keeps forgetting my Favourite Beaches. And then you get so many alerts, you’ve either got to stop push notifications or remove the app. I’ve put off leaving a negative review but it doesn’t seem to be getting fixed

Also it would be great if you could find out more information about a shark, such as what size it was when it was first tagged.
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Great app with issues

I love this app and can see so much potential in it but I have a major issue with it…

I use this app to feel safer whilst surfing and have even caught a Apple watch to use whilst surfing but the issue I find with the app is I get a notification 10-30 minutes after a shark has been detected meaning I’ve been surfing with a shark in the water for 30 minutes to then find out after. If this was sorted and I was notified immediately then this app would be great but otherwise it’s pointless if you find out after you have been in the water and not whilst.

Please sort this and I’d love this app very much
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MY IDEA AND GIFT TO THE PEOPLE AND NSW GOV

I thought of this!
I am a regular local scuba diver and surfer when I was younger.
I hope everyone in NSW stays safe now with this app 😊

Review

This is a great app that sends alerts when and where a shark is tagged or spotted on the coast of New South Wales (Australia)

Very cool app

It’s heaps fascinating tracking sharks (with info about size and type as well as location now and where they’ve been!) even if u never get in the water.
But obviously it’s a must-have app for swimmers & surfers to know when tagged monsters are at their local beach!

Manage Beaches

I have tried and tried and the app will not let me at my beaches…. I’m so frustrated

Florida

Great app overall but it would be highly appreciated if you added Daytona beach and new Smyrna beach considering that Florida is the shark capital of the world.

Keeps crashing

Downloaded yesterday, keeps crashing everytime I open it. Push notifications get through but click on & crashes

Response from developer

Hi there, thanks for reaching out to us and sorry to see you're having trouble. Seems you are in the UK and trying to use this app going by the location from the comment? Note that we only have alerts for NSW, Australia. SharkSmart App requires location access to determine the closest shark alerts to you. You'll need to allow location access to use the app in your phone settings. Please try this. Stay #SharkSmart.

Keeps crashing

Keeps crashing! I was able to open it once when first downloaded…doesn’t work anymore.

not working

just got the app let me on once when i signed in everytime i went to click on it now it just boots me out the app before it’s even loaded in

Response from developer

Hi there, we are hoping that you have the latest app version 3.10 and not facing any crashes. Stay #SharkSmart.

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