Convenient
A convenient app for call center agents who work remotely. They need not be at their desks to cater to end customer needs.
Response from developer
stiil replying edited
Easy!
So convenient and easy to use when I’m not always at my desk. Remote work is changing everything, thanks for evolving with it !
Stop auto refreshing
PLEASE FIX THE AUTO REFRESH! This app has been bad since I’ve had it and it’s been years. Why can’t it populate the queue correctly when I try to go through and claim or close irrelevant posts? It’ll be fine for about 50 posts but then it starts showing me the same posts over and over instead of the rest of the posts in the queue. Very frustrating when trying to get through hundreds of posts.
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Great and user friendly
I love using when I’m on the go!
Easy to use
This intuitive interface helps me stay connected even when I’m away from my desk.
It seems the app doesn’t work anymore ?
The app opens and show categories but when I select one it abruptly crashes, it happens whit any option I try to select.
Could any help/assistance be provided?
Thanks !!!
Could any help/assistance be provided?
Thanks !!!
Makes work easy
Great app. Makes work easy with all major functionality that I need to get the job done. Love it!
Good app, gets the job done
Nice to be able to work from my phone especially during current times and WFH- haven’t had any issues with the app.
Edit: also really good support from the team anytime I’ve had questions.
Edit: also really good support from the team anytime I’ve had questions.
User friendly
Fantastic application, especially during Covid when all of our contact center agents are working remotely. Not only does it allow me to see all incoming conversations but I can also view analytics directly from the app as well. Highly recommend.
Response from developer
Hello, thanks for the feedback
Love this app
Glad you updated the dashboards. I needed that. 99.996 loving it !!
