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New app does not support older IOS and no older versions available. Time to find new provider!Cliff110921
Developer Response
Time to buy a new Phone... Seriously; minimum requirements are: 4.3.4 from iOS v15.0 upwards, 3.6.0 from iOS v14.0 upwards and 3.5.6 only up to iOS v13.0 Greetings PatrickEnglish version
It’s a good app, but the lack of not having a English version hinder’s the full potential of the app.King00101
Developer Response
Hey 👋. Thank you for the 5 stars. I'll forward your wish for an english version as a feedback 😊👍. Best wishes, KenanNo data in Europe
I bought a congstar sim, because I was told that I could use data outside of Germany, like other Europen countries… nothing works the second you are over the border.
You can’t use the options, which will be send to you by sms…gitan 203
Developer Response
Hi, please contact our customer service at https://t1p.de/l2geu regarding your reception issues. I'm sure there is a quick solution. This is only to rate our app. Therefore, feel free to adjust your feedback again. Greetings ChristianNot very easy to understand options of choices
The options aren’t clear. When I order a 2 euros worth of minutes it says the order had been executed but then claims later it is pending. It also didn’t confirm that it took money of my bank account and there is too little credit on my congstar account to make this booking. This is confusing and not very helpful.Show lessasillynickname
Developer Response
Thanks for your feedback, do you use the automatic top-up from the bank account? It's a bit complicated to clarify this here, so it's best to contact us via the app feedback function or directly in the service: https://www.congstar.de/hilfe-service/ Best regards PatrickFunktioniert gar nicht, oder braucht sehr lange
Sehr langsam, oft kommt auch die Meldung der “Zeitüberschreitung”. App stürz ab oder Funktionen werden nicht angezeigt. Immer ist irgendwas nicht möglich. Hier besteht Nachbesserungsbedarf!!downhillracing
Developer Response
Ein guter Empfang ist natürlich Voraussetzung für die volle Funktionalität. An der App selber liegt das nicht. Melde dich gerne ml im Support, dann checken wir den Empfang gerne mal. Gruß PatrickMaybe easy to use?
It looks like the app is pretty easy to navigate, but there’s no English option, so that limits my ability to understand it for now.Sonya P4
Developer Response
Dear Sonya P4, thank's for your feedback. We apologize for the missing language option and note your wish for our further developement. Hang in there! Your congstar App TeamGut übersichtliche App
Sehr ordentlichMecki
Developer Response
Hallo Mecki, schön, dass Ihnen unsere App gefällt. Gerne können Sie uns auch ausführlicheres Feedback und/oder Verbesserungsvorschläge geben, wenn Sie möchten. Dafür wäre die Feedbackfunktion innerhalb der App gedacht und besonders geeignet. Ihr congstar App Team
