Leave a Review Chill Outz®
Refund Please!
No sound! I tried all the recommendations that I saw from the developer but still not working. Send refund or fix, please!Sound doesn’t work
I downloaded this and was super excited but I can’t get the sound to work and I have it on two devices- none work. StrangeDeveloper Response
Thanks for your feedback and we apologize for the inconvenience. The reason the sound sometimes does not work is due to (1) the device you are using is not on the latest iOS or (2) the in-app sound is set to "mute". To "unmute" select any one of the stories. Once the story starts, move the sound slider on the bottom left and the sound should work fine (you only need to do this once). If you still have issues please submit a trouble ticket on http://www.chilloutz.com/contact and we will further investigate the issue. Again, sorry for the inconvenience and our delayed response.It
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