Been playing this on and off for a couple years at least, recently picked it up again and have been playing for a couple weeks. Great combination of tower defense with a not-too-slow and not-too-fast upgrade-based progression.
For some reason when I logged in one day, maybe 12 hours after last closing it, my progress got reverted. I was ready to quit entirely, there was no way I wanted to build back up to where I was, and as far as games go that was a devastating loss.
I took a chance and contacted Ninja Kiwiโs customer service and told them what happened. They got back to me quickly to ask for some details, and after providing them, they found the account progress I lost and sent me step-by-step instructions to get logged back in on that account. I canโt believe it, but it worked! I would never have guessed a free to play game would have such good customer service, especially when I donโt even spend money on microtransactions to play it. Thanks Ryan!
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