It’s ok
Just like every other service over the years that’s been forced to improve after the introduction of Uber, Co-op is no different. Used to be completely terrible, they’re pretty ok now. The app works, the drivers are generally nice. But I really don’t like how when you do a fixed rate trip you can no longer see the price on the app after you’re picked up. I’ve had a few rides now where I know for a fact that the price has changed in the car. Don’t like that at all.
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CO OP
It been 3 years started using this app am loving it 🤌🏽👌🏽
Anonymous
I called a cab to pick me up from work tonight at 11:10 pm. I got a call telling me my cab was outside. I saw no car anywhere in site. My cab failed to show up. And then had the audacity to mark me as a no show. Why give customers the option to pre book a taxi for a safe ride home but not actually follow through. False advertisement!
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Cannot use this app
Unable to input my email address, I’ve had it before and it has been great. What changed? Why can I not put my current and active email address to proceed use of this app? Lucky to even get 1/5
Tipping feature is barely useable
Tip function is hidden and cumbersome. No way to tip after a trip.
Perfect app
Way better than ordering over the phone and the fixed price has insured no issues occur with the driver. Co Op is my favourite cab company in the city.
Very good
Very good customer service I like it
not real time to now where you taxi is coming and how many minutes you have to wait exactly.
No real time
Please make it possible to add tip after the ride
App is simple and useful, the only thing that I want to be adjusted is the tip feature. When you take a ride, I believe it is common sense to tip after the service, but when you get to destination and ride is done you cannot tip and the trip closes. This is bad for the drivers they miss the tip. Your competitors’ apps even make it possible to adjust the tip after the fact. Please reconsider the design for this feature.
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Horrible
I’ve used this app for so long & felt it was ok. However, it started taking my money out of my account when booking but showed absolutely no record of me booking a cab. So I call in & they forward me to a bunch of useless voicemails. This app sucks. If you’re in need of an emergency last minute ride. This is not it.
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