PetChatz User Reviews

Top reviews

Love PetWatch

I get to see my dogs full day with PetWatch. The customizable notifications helps me so I donโ€™t miss anything. It relieves my anxiety.

Game Mode Time Option

I hope they have an option to start the game mode during a chat or anytime when I want to, instead of now only can be started on schedule time.

Sometime I wanna see her playing while I'm with her at home but I have to wait until the schedule time comes to start the game mode (:15, :30, :45 or :00) ๐Ÿ˜•
Show less

How come I canโ€™t update to use โ€œPetChatz โ€œPetWatchโ€

Please help

Version 3.0

Updated to version 3.0 today and now I can not log in. I am VERY disappointed and quite frustrated that this issue hasn't been resolved yet after two days! I have been unable to check on my pets this entire business trip! Do you not have a testing environment to determine resolution? Also, if the unit gets disconnected from an internet connection or the screen freezes and locks the unit up (which happens so frequently regardless of app updates it's almost laughable and NEVER happens to my streaming tv device which I also leave on while I'm away) Why is there no way to restart/reset it remotely? If I am not at home and my pet is the only one in the house, they are incapable of restarting the unit! Isn't the sole purpose of this device so that one can monitor and communicate with their pet when they are AWAY from home? For the cost of this item, I would have expected a lot more product research and development to have been done before it was rolled out! I am not sure how many consumers own this device, but a lack of urgency in addressing major breakdowns, regardless of "scheduled business hours," is not the way to gain consumer confidence, achieve stellar reviews, and increase sells!
Show less

Can't log into the website or app with email and password

Can't sign in.โ€”after only four days with this. This equipment is way too expensive for these kind of issues. Not to mention this is a way for people to "reliably" check on their loved ones. Get it fixed.

Also, the box doesn't stay connected to the wifi if you accidentally close the app before hanging up. Fix that too.
Show less

Needs improved

The app freezes up upon every use. Sometimes I can call and hear and sometimes I can't. So far it won't hang up. I have to end the app session and go back into it to end the call. Hope the app improves as I really love the pet chatz idea.

User

Locks up every use. Great idea poor functionality.

Works great!

One the manufacturer updated the software on my unit, it's worked perfectly .

Not very pleased

After 3 weeks of trying to make this thing work...... I'm giving up. Picture locks, audio is garbled & app won't accept the password half the time - it is really a neat idea..... just wish it worked.

Crashes

Not sure if there was an app update recently but the program flashes an error message and crashes now. Before I'd say it was buggy... Occasionally needed rebooting but worked from time to time. Great idea, failed execution.

Alternatives to PetChatz