Looks great
Works well good update
Great update
Thank you for updating this app. Works so much better than the old app. I really like the functionality and ability to track all my accounts.
No
Poorest App ever
Hard to use
Difficult to use. Difficult to use check deposit No face recognition to log on
Old system was better
Old system was better
App review
I cannot move my accounts around in the order I wd like to see them in the app. I had to go onto my laptop to do it before. Now I’m not able to do it at all. :(
Response from developer
Our existing app received some minor updates. We are sorry to hear you dislike the changes. But we are deploying a brand new digital banking platform (app/desktop) in June 2024. Our new app will allow you to move your accounts around in the order you wish, in addition to many brand new features and customization. Stay tuned! We appreciate your feedback.
Awful UX/UI
Heritage,
I’m a new customer and local of GI. I work as a user experience design consultant for mobile android technology at UP railroad. I would be happy to consult with your developers on how we can drastically improve the UX of your app… because it is honestly one of the worst things I’ve seen in awhile. And I used to bank at Five Points (so that’s saying something) it would increase professionalism and credibility for the company. I am actually begging you.. if not me, hire another UX professional. But I’d give you a discount. Because it benefits me too as a user. 😃🤝
I’m a new customer and local of GI. I work as a user experience design consultant for mobile android technology at UP railroad. I would be happy to consult with your developers on how we can drastically improve the UX of your app… because it is honestly one of the worst things I’ve seen in awhile. And I used to bank at Five Points (so that’s saying something) it would increase professionalism and credibility for the company. I am actually begging you.. if not me, hire another UX professional. But I’d give you a discount. Because it benefits me too as a user. 😃🤝
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Response from developer
We share your opinion of our existing UX/UI, which is why we are building a brand new digital banking platform (app/desktop) that will launch in June 2024. Stay tuned, and please send us an email to heritage_bank@bankonheritage.com with your contact information. We would love to connect to get your feedback on our new design!
Needs a refresh
Very very basic, could function a little better and be a little more user friendly.
State of the Art in 2009
The app looks like it hasn’t been touched in a decade. No modern technologies remotely pop their head up in this app, their idea of a “security key” is my full name.... this is the definition of lazy programming. See you around Heritage, guess it time to go bank shopping
Great app
Great app...easy to use and access all necessary info very quickly.
