Leave a Review KIKO MILANO
Poor app
Can’t add matte lipstick into cart, website as well. So don’t be surprise why such good products are not popular. Because people can’t buy them.Melody8yun
Unable to log in
I created my account through the website but got my QR code through an email. The email also stated that this app will provide me the QR code to scan whenever I shop in store.
So I downloaded and have tried logging in multiple times, even resetting my password and it just won’t let me.Chogiwa_Hisoka
Developer Response
Dear Chogiwa_Hisoka, we apologise for the inconvenience. To gain a better understanding of what is indicated in your review and help you to solve it, please contact us via email at it.ecommerce.support@kikocosmetics.com providing the email you used to sign up to our ecommerce. Thank you, The KIKO MILANO teamOrders
I still haven’t received my order after waiting almost 2 weeks for it I have contacted customer care but no one has replied if I was you do not buy from here if you need it quickly 🙁 honestly there products are good but their customer care is appalling.L.A_
Developer Response
Dear L.A_, thank you for bringing this to our attention - we apologize for any inconvenience caused. To better help you and speed up customer care support, can you please share with us your Order Number? Thank you, Team KIKO MILANOmeh
liked the concept, however, will continue with browser. literally don’t know why but every time I click ‘cart’, a white flash pops up. It’s funny cause you’d think that would be the most important feature; to have accessibility purchasing products. big bummer since I newly discovered the brand and I enjoyed browsing for the time being.Show lessmzf3
the app is terrible
it won’t let me sign up and it’s glitchy such a shametamz30032
Developer Response
Dear! Thank you for bringing this to our attention - we apologize for any inconvenience caused. We are pleased to announce a series of important improvements with the new version (4.1.1). We would therefore like to invite you to download it and re-consider your rating if deemed appropriate. Thank you! The KIKO MILANO Team"Make up
Make ups perfect long lasting and staff are polite and really do helpk_carr_rose
Italian content not translated
A lot of content have not been translated in English (still in Italian). Looks like Kiko neglect the review before making the app live. This is unprofessional.Audrey M75
App kept saying I need to activate my loyalty program
I have this app for a while now and all of a sudden I am getting the above message. As a result I can’t use the app to add points or have my discount in store. I use KIKO product a lot and my points are just sitting there. Help!!!Wylsie
Anoyyed
Hate the staff in bullring they did not give me 10 percent of my 2nd purchase I only bought stuff the first time for 10 percent of waste of my money and timenotfair00
Great app
Love how you can get discounts and rewards!Annabellebeauty
