First Federal of Greene County User Reviews

First Federal of Greene County
First Federal of Greene County
First Federal Savings & Loan Association of Greene County (INC)

Top reviews

Basic

Going back only one month is not enough. Sometimes you need to go back and compare what you may have paid on something a year ago or maybe a payment that you made a few months ago that you have to look up. Not with this app. You have to go dig out bank statements.

Response from developer

Thank you for your review. Please give us a call to discuss the other options available to assist you in researching your account at 724-627-6116.

Not Working

Doesn’t always work! I call my bank, they say “the app is down, we are working on it” happens more times than not. Very frustrating! Was a good app in the beginning. Now, not so much!

Response from developer

Thank you for your review. We are aware that there have been some issues recently and are working with our support team to correct them. Please contact us if you would like to discuss this further by calling 724-627-6116.

Update is terrible

The new update has now made the app not work. I haven’t been able to open the app since I had to update it. No problems with other apps so it isn’t my phone.

Response from developer

Thank you for your feedback. Please contact us at 724-627-6116 if you are still experiencing issues.

Can’t update

I’m trying to access my account. The application is telling me to update and when I try to do so it won’t let me update??

Response from developer

Thank you for your feedback. Please contact us at 724-627-6116 if you are still experiencing issues.

Fantastic!

This app works great! And it makes it easy to keep track of my account and to manage different transactions. Nice to be able to work with my account reliably online. Thanks!

Response from developer

Thank you for your feedback. Please continue to let us know how we can best serve you.

Super app!

Takes care of all of my banking!

Response from developer

Thank you for your feedback. Please continue to let us know how we can best serve you.

Strange

Can’t open the app. It says “no network connectivity”. Everything else works fine and connects to the internet.

Response from developer

Thank you for your feedback. We are aware of users receiving the "no network connectivity" message when trying to utilize the App with Wi-fi. Our Core Provider is working to correct this issue. Utilizing the App with mobile data does not receive that message at this time. Please contact us at (724)627-6116 if you continue to experience issues.

Not for quick deposits

Works, but it takes about a week for any deposits to be accepted. Not for quick deposits.

Won't let me log in

I used it this morning with no issues. Got home and tried to use it and it says it can't validate my password. But when I log on the computer site with the same info I get excess to my account. What's wrong with the app?

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