Not functional
Can’t login. Keep asking me to enter OTP and then prompting message saying my session has expired.
Unnecessary technology
Parking redemption used to be super quick and easy. You show up at the counter, show receipts, place your Octopus. The operator taps a few keys, done in 30 seconds. Now you MUST use this app to do parking validation: you have to download the app (3 minutes if you can download at all); navigate the app to first scan receipts and have it do some OCR (1 minute); hunt through the app to find the fxxxing parking validation menu (still can’t find it). All while having to bother not just one but two poor operators who have to explain patiently over and over again how to work the dang app. I mean Lee Gardens must have spent HKD millions in building this app but have to 1) pay for more operators, 2) cause huge customer dissatisfaction. All for what? Someone is going to get fired.
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EARN function does not work in new app
App crashes as soon as u click on EARN - tried many times. Also where in app do u display the pending points? I don’t see it in wallet
