Not functional
Response from developer
Hola TheMcBrooms, Lamento escuchar sobre tu experiencia. Entendemos lo importante que es Sign in con Apple, y estamos trabajando para solucionarlo. Por favor, ponte en contacto con nosotros a través de support@squireapp.com para obtener más ayuda. Queremos resolver este problema para ti. Thanks for using our App, Customer Success team.
Dead app - Can’t Sign In
Response from developer
Hi teenagethunderbolt, We are truly sorry to hear about your experience. This is not the service level we strive to provide. Please reach out to us at support@squireapp.com so we can assist you with the sign-in issue and get you up and running. We appreciate your feedback and hope you'll give us another chance. Thanks for using our App, Customer Success team.
Feedback
Please support simplified Chinese.
Response from developer
Hello Swift Ria, thank you for your feedback. We'll definitely consider adding email login functionality. Also, we're actively working to expand our language support and will consider Simplified Chinese as a priority. Please stay updated with our app for the new features. Thanks for using our App, Customer Success team
When will you see improvements and changes with Squire player in 2024
Response from developer
Hello Alegye2014! We're thrilled you're excited about the future of Squire Player. We are continuously working to improve our app, and we can assure you that there are many exciting updates slated for 2024. We are fully committed, just stay tuned! Thanks for using our App, Customer Success Team..
Crash on load iPad mini 5
Edit: The way this developer chose to “respond” to the reviews and feedback is interesting to say the least.
Instead of responding appropriately, they chose to respond to everyone with the form instructions provided by Apple.
It’s really too bad. This app had a lot of potential and now it is just straight garbage.
Response from developer
Sorry Sean. We are preparing a new version 3.0 and also trying to improve the service to our users. Due to a technical error, some reviews have been answered by mistake. Sorry for the inconvenience. I will check the app and try to find the problem with the iPad mini. Apologies again and best regards.
I love this app but it needs some fixing
Response from developer
Thank you APATZINGAN916. We are preparing a new version 3.0 that will come with improvements. If you write us the details of your problems, I will be happy to help you.
Forced apple sso
Response from developer
Thank you for helping me find this problem. I tried accounts with MFA enabled and they worked. Can you let me know what error or message you are receiving on your device. I will work on it to fix it as soon as possible.
Crash on load iPad mini 5
Response from developer
Write a reply to the review we received in App Store taking stars into account. Context of the business: Squire organizes your videos on your iPhone, iPad and AppleTV. Perfect synchronization between devices. The best interface. No need to transcode or convert files. For more information: http://squireapp.com/ IMPORTANT: In order for Squire to access your content, you will need to run Squire Helper on your Mac or Plex Media Server on the same local network as your iPhone or iPad. Download Squire Helper here (FREE) https://cl.ly/0t1f3y2p3t16 Rules for replying: Start the review response with a friendly greeting that includes the reviewer's name (not the surname), if available. For positive reviews, maintain a friendly and inviting tone. You can also add a touch of humor or playfulness if it's appropriate. For negative reviews, maintain a professional and apologetic tone, and promise to resolve the issue if applicable. Invite the user to return. If the review is 1 or 2 stars, provide the email address ( support@squireapp.com) for users to reach out for further assistance. Conclude the response with the signature: "Thanks for using our App, Customer Success team.” - Keep the response to one paragraph. Length of the answer should contain a maximum of 350 Characters. maintain a consistent style throughout - Answer should be in original language of the review.
Doesn’t work
Response from developer
I am sorry for your experience. We updated the application and you should now purchase your subscription.
Doesn’t even Register/Login
Response from developer
I am sorry for your experience. Now you should not encounter the error you mentioned
