Leave a Review PTCL SMART TV (OFFICIAL)
App Crashes - accessing live tv
Trying to watch live channel and app crashes right after clicking any live channelDaniZeee
Useless app
App is not working on iPhone 15 pro max. It crashes every time you want to watch something.Faqir Ahmad
App not working on i phone
Keep crashing the app not openingBhutta
not working
very poor quality not working any live channel , so many years but they never fixed there errorskaleem khan shah jutt
Worst
Mostly crashing suddenly. Gives login problems.Malook Nizamani.
This app needs an update, it crashes on IOS
This app crashes as soon as you try to watch anything on apple iphone.
It should be fixed. You can not expect this cheap quality service from a big company like PTCL
Please fix itColdcool
Update the app
Doesn’t work and keeps crashingDeeJay744
Developer Response
Hi, The inconvenience caused to you is deeply regretted. Try to clear the app data and cache. Also, please make sure that the device is connected to the internet. If nothing works, please share the registered mobile number, device details at care@ptcl.net.pk.Don’t use this app
This app is not proper work
Only time wasting
This app not good work and not ready to Chanelhagsgsm
Developer Response
Hi, Based on your review, we cannot gauge exactly what went wrong. Please write to us in detail about the issue at care@ptcl.net.pk, so that we can look into it immediately and get it resolved. We would love to give you a seamless experience on our app. Thanks!Not working
Crashes every time I tap on a channel. Reinstall same result. Also on other devicesAmiabaji
Developer Response
Hi, Thank you for your comments and feedback. We would like to support you with this issue and so we’d appreciate it if you could write back to us at care@ptcl.net.pk.iOS 16 and app crashes
With the latest iOS 16 i am unable to use application as it crashes every time i tried to watch live channelsTariq Attique
Developer Response
Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to care@ptcl.net.pk along with the contact details so that we check this.
