PTCL SMART TV (OFFICIAL) User Reviews

PTCL SMART TV (OFFICIAL)
PTCL SMART TV (OFFICIAL)
Pakistan Telecommunication Company Limited

Top reviews

App Crashes - accessing live tv

Trying to watch live channel and app crashes right after clicking any live channel

Useless app

App is not working on iPhone 15 pro max. It crashes every time you want to watch something.

App not working on i phone

Keep crashing the app not opening

not working

very poor quality not working any live channel , so many years but they never fixed there errors

Worst

Mostly crashing suddenly. Gives login problems.

This app needs an update, it crashes on IOS

This app crashes as soon as you try to watch anything on apple iphone.

It should be fixed. You can not expect this cheap quality service from a big company like PTCL

Please fix it

Update the app

Doesn’t work and keeps crashing

Response from developer

Hi, The inconvenience caused to you is deeply regretted. Try to clear the app data and cache. Also, please make sure that the device is connected to the internet. If nothing works, please share the registered mobile number, device details at care@ptcl.net.pk.

Don’t use this app

This app is not proper work
Only time wasting
This app not good work and not ready to Chanel

Response from developer

Hi, Based on your review, we cannot gauge exactly what went wrong. Please write to us in detail about the issue at care@ptcl.net.pk, so that we can look into it immediately and get it resolved. We would love to give you a seamless experience on our app. Thanks!

Not working

Crashes every time I tap on a channel. Reinstall same result. Also on other devices

Response from developer

Hi, Thank you for your comments and feedback. We would like to support you with this issue and so we’d appreciate it if you could write back to us at care@ptcl.net.pk.

iOS 16 and app crashes

With the latest iOS 16 i am unable to use application as it crashes every time i tried to watch live channels

Response from developer

Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to care@ptcl.net.pk along with the contact details so that we check this.

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