Loopon Mobile

April 14, 2021

Adds support for dark mode. Fixes an issue where the login button would be disabled and login not possible.

November 13, 2019

Add support for custom reports configured for certain customers & a number of small bug fixes and improvements.

March 27, 2019

This version solves an issue introduced in the last update, where it was not possible to see historical replies to guest feedback from the hotel. This version also introduces support for Next-Stay offer requests.

January 23, 2019

This version fixes a bug where if you had multiple NPS-style questions in your survey the visualisation of the guest loyalty would be mixed up between the different NPS questions and solves an issue where if you had multiple restaurants at your hotel you would see the same score for each restaurant. We appreciate your feedback for helping to find and solve these issues!

July 7, 2018

The Dashboard is here! Get instant access to all important KPIs of your facility in a dedicated Dashboard tab with big numbers and gauges. Loopon Mobile is now completely optimized for iPad. If you like the big screen, you should now see a much improved experience both in navigability and usability.

February 5, 2018

When tapping chat notifications, if a chat was already being viewed, the app would present the new chat on top of it. This is now fixed. Feedback published on Loopon Social is now visible in the App.

November 17, 2017

Messages sent from the hotel though Loopon Web would not appear on the app chat until it was reopened. This was fixed. Sometimes the "message read" timestamp would not appear. Now it shows when it should. In rare circumstances, the app could get stuck attempting to login. Now it just tries once. Check out the release notes for version 1.3 below in case you missed it: Ding! Heard that? It came from the new Loopon App for iPhone! Get ready to chat to your customers who are staying at your hotel or visiting your homepage, all from within the Loopon App. This update also brings a refined user experience, support for the latest Loopon features, and also access to all the new external reputation sources. To learn more about all these changes, and how to get the new Chat feature, why don't you head over to www.loopon.com and chat with us to experience the guest's perspective first-hand.

November 7, 2017

Ding! Heard that? It came from the new Loopon App for iPhone! Get ready to chat to your customers who are staying at your hotel or visiting your homepage, all from within the Loopon App. This update also brings a refined user experience, support for the latest Loopon features, and also access to all the new external reputation sources. To learn more about all these changes, and how to get the new Chat feature, why don't you head over to www.loopon.com and chat with us to experience the guest's perspective first-hand.

October 19, 2015

Fixes a problem where reply templates could not be used from the app

September 14, 2015

Bugfixes