Leave a Review United Business Bank Mobile
Terrible bank
Don’t use this bank.Not recommended
This bank always said’ they have Zelle but when you go on to your bank account there is nothing there and it’s very disappointed I rather just go for another bank..Should be no star
This used to be my bank- only because I was there prior to their ownership- app seemed to be glitchy- never worked right- and I just didn’t feel the “customer service” like I did before
Really don’t want to give this star-UBB Mobile App
After many months and calls to UBB about my only being able to sign on in about 1 in 10 attempts I have given up. It was easier closing my 5 accounts and going with a bank that actually had a mobile app that worked.Huge pain
The facial recognition only works for about a month then it doesn’t even try to use facial recognition. When I do log back in I have to set everything up again and fix all my settings and on the occasion that I forget my password or type it in wrong a few times I have to call just to reset my password; no way to do it online. I don’t have enough time to risk being put on hold for 30+ minutes.Show lessThis app and this bank seem to be useless.
I’ve been unable to log in or get my password reset in the last two weeks I cannot log in on the app or the website, I’m about to take my business elsewhere.