Sidekick User Reviews

Sidekick - Dashcam, GPS, Alert

Katla Labs Inc

Utilities

Travel

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Will not open on iPhone 5s

Shame

UrbanCurry

3 years ago

Seems really good!

Looks like a very promising app, one of a kind on the App Store. However I am having trouble seeing text on the screen especially when searching for locations as it seems to be the same colour as the background. Let me know if you want to reach out and get screenshots/logs!

Dr. snitzelhimer

5 years ago

Response from developer

Thanks for reaching out. Are you using dark mode on iOS? A screenshot will certainly help. Feel free to email to billy@sidekick-app.com. Appreciate it!

Inconsistent

Sometimes it works, sometimes it doesn’t. Sometimes it crashes and has to be deleted and reinstalled, losing all data. Sometimes you can see what the camera sees, sometimes you see just the route map. Sometimes it records and sometimes it doesn’t.

All of these problems seem to be related to nothing at all. Every time you start it up it picks a different path to inconsistency.

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puzzled left brain

6 years ago

Crashes

As of last update Sept1/18 it still crashes when opening on iPhone X

BKer50

6 years ago

Response from developer

Hi, BKer50, Apple has just approved our fix. Would be awesome if you can update to the latest version 2.1.6 and give it a try! thanks! Billy. Hi, sorry for your experience. We managed to retrieve the system logs for your incident and is working on a fix. Will report back here as soon as it's ready for you.

Can you view the recordings?

The app appears to be recording as the red light is on and I can see my trip in the my trips section yet it says that no video is available. What use is this dashcam app if it doesn’t record and/or you cannot view the recording?

Schwindtster

7 years ago

Response from developer

Yes! Just select the "My Trips" tab (bottom right corner), pick the trip of your choice and you will find the video there. They are saved for 3 days to prevent Sidekick from taking up too much of your storage. Retention is now configurable and you can also export it to the iOS Photos app if you prefer. Hope this helps and save travels!

Need another update

I thought it worked well at first, but your update yesterday killed it. Won't run anymore.

BMartin306

7 years ago

Response from developer

Apple has just approved our 1.7 release. It includes a startup fix that will likely address this issue. Billy.

GPS Directions were sporadic and frustrating

After reading the news story in the Edmonton Journal I had high hopes for this. I liked the idea of combining video with directions. But the app would start giving directions and then just stop. It wasn't reliable. Very frustrating. Also, as someone else wrote, it's a huge battery drain, so can only be used if it's actively plugged in. Again, repeating someone else's comments, sounds like too much money spent on marketing and not enough on the actual product.

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Jrothaizer

7 years ago

Response from developer

Apple has just approved our 1.7 release. It should correct your problems. Thanks for taking the time to offer your feedback. Billy. --- thanks for sharing your thoughts. I am taking a look at your problem in more details. Will be in touch shortly. A new version is being reviewed by Apple which improves the Photo Radar alert functionality's accuracy. Sidekick is new and eager to hear feedback from users like yourself. Feel free to directly email me at billy@sidekick-app.com as well. We have been releasing updates weekly so issues can be fixed quickly.

Non starter

App crashes after initial setup

holeinoneboy

7 years ago

Response from developer

thanks for trying Sidekick and sharing your thoughts. I have found the problem and just released a fix to Apple. 1.6.5 will be out today or tomorrow. Sorry about the unexpected crash.

Falls at first hurdle

Wouldn't get past the registration screen so a full review is impossible..

Larryuk69

7 years ago

Response from developer

thanks for sharing your thoughts. Apple is reviewing our fixes on the registration screen and it would be out today or tomorrow. thanks again for trying Sidekick and hope to hear from you again. I can be reached at billy@sidekick-app.com

Doesn't work

Can't even set it up. It freezes

IJustGotRippedOff

7 years ago

Response from developer

Sorry to hear about your experience. I discovered a bug on the Welcome screen and released a fix. Please give it a try and feel free to email me directly at billy@sidekick-app.com. I am committed to help you get going. Billy.