Leave a Review Scanmarker Air
Product works horribly
I have tried unsuccessfully to get help on two things.
(1) First I can’t get rid of the question mark in the middle of the screen . They keep telling me the same thing. To delete and redownload but all it does it redownload the already purchased app. There is no way to get rid of that.
They need to make the app update-able from within the already downloaded app.
(2) The scanner only works on large print fonts. it has to be the exact size to work effectively.
Note: So in essence i wasted my money on this crap product.Show lessshould be zero
Misleading
Be aware that the app cannot connect to Desktop. Nor can you connect to Word on your mobile devices - the marketing is very misleading. The app is also very flaky and requires regular restarts. It’s editing functionality is basic. The pen itself works well.Wood999999
The App is BROKEN!
I’m sure from some videos you guys know the potential on how GOOD a product like this CAN be. But as the old saying goes, if it’s too good to be true, it MOST likely is.
I have a 2021 iPad Pro running the latest iOS version as of the time of this review (iOS 15.5), it’s connected to the internet, and when I tried to pair the Scanmarker Air with this app it straight up FAILS and gives me the following error:
“Internet connection appears to be offline, check your connection and try again”
I ALREADY AM CONNECTED TO THE INTERNET! I needed to, to download and install the app. As with previous negative reviews I KNOW they’ll put in some ***generic apology*** response. But DO NOT BUY THIS PRODUCT! I’m going to try the scanmarker reader. But if it gets me the SAME result as this product, I’ll do everything in my power to let folks know to consider buying another product.Show lessgman2027
A poor design and disappointing user experience
Scanmarker like to tout themselves as ‘leading the market’ in these line scanning solutions. At the same time, I can tell that they couldn’t care less about their users (at least not the ones with Apple devices). Their applications for iPadOS and iOS are badly designed visually, with elements jumbled at the corners and going off screen. The workflow design of the applications is very poor, as is the integration with other applications and other parts of the OS. You can only scan to the Scanmarker application itself, and then only share to a three third party cloud storage providers (not even iCloud). Scanmarker and Topscan should be ashamed of themselves for placing this atrocity on the App Store. Pull your socks up and make something decent that leverages the technology that Apple has made available to us.Show lessOriginal Nifty
Pleased to have split view on iPad now
Thanks for responding to the feedback.Tyr465
Developer Response
Hello Check our latest version. It does support all these features.Does not work on IPad
I scan and nothing every appears in the apBethbmh
Developer Response
Hello Sorry to hear of your unsuccessful experience. Feel free to contact us at contact@scanmarker.com and we will sorted out what might be the problem.So far ok
It works well enough but is tricky about different fonts and messes up a lot of words. Though I don’t need it in a daily basis as of yet I feel sure that this will be helpful and a real time saver considering I have adhd and slow typing skills when I go off to college.Emme the Yogi
Developer Response
Thank you for your review. You'll be glad to hear we are developing a beta version available with improved editing tools such as font size also we will offer a new section for assistive learning and learning disability. You'll not be disappointed.University
Génial ! La configuration sur mon mac et son mon iPhone a très bien été.
Je doutais vraiment de l’efficacité de cet appareil, mais je suis agréablement surprise de son efficacité.
Je vais me sauver énormément de temps en retranscription.
Julie - CanadaJulie Renaud
Developer Response
Merci beaucoup de vos commentaries.Not working
My Scanmarker is turned on and connected to Bluetooth but the app still will not connect to my scanmarkerhufn778
Developer Response
Hello In order to connect, please follow the steps below: - Install Scanmarker app from the Play Store - Open app - Turn your scanner on by pressing the transparent tip against a surface for 3 seconds - Select ‘Start’ - It will start searching for your Scanmarker Air. - Tap on the name of your scanner when it appears under ‘Select Scanner’, as shown in the screenshot below: Let us know by email if you still have inconveniences at contact@scanmarker.comGood scanner, too few share options
Scanner works well enough and as expected based on other reviews. Also works well without Cloud processing (device in Airplane mode). This is big for me as I would use to scan “notes” while reading on a plane. The biggest drawback is that the app’s Share function only exports as an email attachment, to Dropbox, and to Google Drive. At minimum please add Evernote support and the clipboard (!). Better yet, implement the iOS system share sheet so text can be sent to many other installed apps and services by the user. This improvement would be 4 stars for sure from me, maybe 5.Show less6stringdave
Developer Response
Hello Thanks for your review. We are not updating to a beta version including all these options.
