不错的工单处理工具
天天在用，即时收单即时处理，联系客户处理问题很方便。
赞：自定义视图，自定义字段，快捷回复，视频。
弹：PC端有的功能移动端没有，比如客户管理。
赞：自定义视图，自定义字段，快捷回复，视频。
弹：PC端有的功能移动端没有，比如客户管理。
Free
About 易维帮助台
- Released
- Updated
- iOS Version
- Age Rating
- Size
- Devices
- Languages
Features
Developer of 易维帮助台
易维帮助台移动客户端为客服人员提供便利，随时随地处理工单，为客户提供服务。无论你身处何地，都能及时接收客户的服务请求，分派给你的工单，以及工单的最新回复。你不但可以用手机查询和回复工单，还可以与客户视频通话，了解现场状况，解决客户的问题。如果你正身处现场一线，你可以呼叫二线专家，请工作伙伴协助你一起处理问题，无论他们正在使用电脑还是手机。
如果你是一家服务商的客户，并且长期频繁地接受服务，我们建议你也安装易维帮助台移动客户端。借助它，你可以更方便地发起服务请求，查询处理进度，回复客服人员的回复，与客服人员视频通话。
Show less
What's New in 易维帮助台
3.8.2
October 14, 2024
更新日志： 修复已知问题
Reviews of 易维帮助台
Alternatives to 易维帮助台
FAQ
Does 易维帮助台 support iPad devices?
Yes, 易维帮助台 works on iPads.
Who is behind the development of the 易维帮助台 app?
Ewei Could & Service Inc. is the developer of 易维帮助台.
What is the minimum supported iOS version for 易维帮助台?
The app needs iOS 9.0 or later to function properly.
What is the current app rating of 易维帮助台?
The rating of 5 out of 5 that 易维帮助台 has received from users is outstanding.
What category of app is 易维帮助台?
The 易维帮助台 App Relates To The Utilities Genre.
What is the recent version of the 易维帮助台 app?
3.8.2 is the newly released 易维帮助台 version.
When was the last update for 易维帮助台 released?
January 5, 2025 is the date of the latest 易维帮助台 update.
When was 易维帮助台 introduced to the market?
易维帮助台 was introduced to the market on February 26, 2023.
What is the recommended age for 易维帮助台?
Contains nothing objectionable, appropriate for all ages.
What are the languages offered by the 易维帮助台 app?
易维帮助台 can be used in Chinese (Simplified, China).
Can I enjoy 易维帮助台 by subscribing to Apple Arcade?
Sorry, 易维帮助台 is not on Apple Arcade.
Can I find in-app purchases in 易维帮助台?
Sorry, in-app purchases are not available for users of 易维帮助台.
Is 易维帮助台 specifically engineered for Apple Vision Pro compatibility?
Sorry, 易维帮助台 is not specifically engineered for compatibility with Apple Vision Pro.
Are users exposed to ads in 易维帮助台?
No, users are not exposed to ads in 易维帮助台.