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I like this app but it always says something has happened
Idk what it is but nothing loads except from the questions but sometimes they don’t load and it’s not me it’s the app but overall I think the app does help me revise when it works sometimes. Although the questions needs to explain how many boxes to choose becuase otherwise I get the whole question wrong for not clicking more than 1 box but it never tells me to.Show lessslay all the way
Developer Response
Hi, Oh, that doesn’t sound right. Please contact our support team at help@edplace.com with more information and we will help you with the issues you are facing on the app. We want you to be able to revise smoothly. All the best, The EdPlace teamFlawed
Content is sometimes wrong. The actual questions occasionally have errors, e.g. haiku that had a pattern of 6-6-5 instead of 5-7-5.
The interface sometimes means that a correct answer cannot be entered because of display errors, e.g. what happened with shape rotations, but each shape rotation is not fully visible because the image is cropped poorly.
So, while it’s 90% fine, the 10% of errors mean that it was a “try, don’t buy” for me.Show lesstelefunkal
Developer Response
Hi , We’re sorry to hear that you’ve had difficulty with content and interfacing on our App. Please contact our support team at help@edplace.com to provide us with further information and we will be very happy to look into this further. We want to make sure you get the most out of our learning resources. All the best, The EdPlace teamAtrocious Example
Grammatical errors on the questions, misleading answers, poor literature, this is a total mess. On top of that the app is poorly designed, you cant even landscape it, crashes and child cant login for hours sometimes. The made that cow and let it milk itself. There are no teachers behind it, they copied questions from the curriculum and half the time got the pre-programmed answer right. Avoid.Show lessAxelVanHorn
Developer Response
Hi Axel, Oh, that doesn’t sound right. We are very sorry to hear that you have been experiencing this difficulty. Please contact our support team at help@edplace.com with more information and will be happy to help you with your EdPlace account. All the best, The EdPlace teamEd place
When I got the app it was working fine until I clicked it and it said I had to sign in again but other than that it’s great and I love itMusical good times
Developer Response
Hi There, We’re sorry to hear that you’ve had difficulty with sigining in. Please contact our support team at help@edplace.com to provide us with further information and we will be very happy to look into this further. All the best, The EdPlace teamSeems ok but keep closing mid activity
Have just got started with this app it it keep shutting down during activity and my child is getting very frustrated
Won’t let us get to the end of any assigned activitiesMelepud
Developer Response
Hi there, we haven't received other reports of this so it appears this is an isolated incident but we're keen to get to the bottom of it for you. Check the app and your device have the latest updates installed, and sometimes deleting and then re-downloading an app does the trick, but if you're still experiencing problems, pop our friendly customer support team an email at help@edplace.com.Perfect
It helps my child during 11+ preparationJaPlays90
Developer Response
Hi JaPlays90, That's so awesome! It really fills us with great joy knowing how helpful you find our 11+ preparation. We hope that we continue to exceed your expectations. Keep up the great work at your end! All the best, The EdPlace teamGood but something is wrong
I was doing a lesson and then error came up and I’m trying to continue my lesson but it won’t work fix this it’s getting annoying
ThehighwaymanAmeilaAfton
Developer Response
Hi AmeilaAfton, Oh, we're sorry to hear that you're having difficulty with the activity. Be sure to reach out to our friendly support team at help@edplace.com with the title of the activity and question number and we will get back to you. All the best, The EdPlace teamGreat app
I have been using this app for the past 2 weeks for my 3 kids, 6,9,10 year olds. The content is really good and the kids are very engaged as it provides me with structure when teaching them and working from home. Yes there are a few questions we get wrong and the answer is a bit questionable or the teacher explanation isn’t the best but we use conversation and google to fact find which in itself is helping them to be more resourceful. Very impressed and happy with the purchaseShow lessJkne123453
Developer Response
Hi Jkne123453, Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations. If you can contact our friendly support team at help@edplace.com and provide us with a little more information on the activities where your children may have been marked incorrectly that would be fab! We're here to help and support your child's learning journey every step of the way. Keep up the amazing work! All the best, The EdPlace teamGreat app, huge flaw
So many answers are marked as wrong even when they’re correct.
A shame because the content is really good and the activities are quite involvedButterfliiHawk12
Developer Response
Hi ButterfliiHawk12, Oh, we're sorry to hear that your child may have been marked wrong. It would be great if you could share with us a little bit more information on the activity? Please contact our friendly support team at help@edplace.com and we will look into this. All the best, The EdPlace teamgreat
i use this app for homeschool, and i love how easy it is to use. the lessons have really helped me and the quizzes afterwards are great. there have been a few times that the answer is wrong and mine is right, but im not bothered by it, as it still teaches me the things i need to know for my gcses.rosierose248
Developer Response
Hi Rosierose248, Thank you for your wonderful feedback! We're so happy to hear that your child is enjoying using our resources. Please do contact our support team at help@edplace.com and let us know a little bit more information on the activities where your child may have been marked wrong. We're more than happy to look into this. All the best, The EdPlace team
