Live Reviews:
⭐️3 / 5
Rating
🙌4
Ratings
📼3 scs
Content
📦w/o updates
Updates frequency
🗣❌ unsupported
Your locale

All Versions of HelpSpot

1.3.6

June 20, 2023

Minor improvements to the login flow.

1.3.5

June 8, 2022

Minor improvements.

1.3.4

September 30, 2021

Minor optimizations.

1.3.3

March 15, 2021

Minor bug fixes and performance optimizations.

1.3.2

December 22, 2020

Allow for SSO logins. Minor performance improvements.

1.2.7

March 2, 2020

Minor optimizations and improvements.

1.2.6

December 28, 2019

Minor optimizations and improvements.

1.2

November 14, 2018

Read all the details here: https://www.helpspot.com/blog/helpspot-mobile-app-update * The HelpSpot app now supports image uploads. * You can now view images and attachments. * Custom fields can now be viewed in app. * The customer details display now allows you to edit the standard customer fields. * The menu now displays filters organized by folder. * The HelpSpot app now support deep linking to requests. * New replies defaulting to either public or private transfers over to mobile too.
More

1.1.2

January 11, 2016

Minor optimizations.

1.1.1

November 20, 2015

Minor bug fixes and optimizations.

Price History of HelpSpot

Description of HelpSpot

Take the power of HelpSpot with you. Access all your filters, reply to customers, and use popular responses for instant replies. Own your help desk. With HelpSpot for iOS you can: * Respond to requests * Add private notes to requests * Access all your filters * Access your most popular response * Full searching * Full request history access * Customer history * Works on self hosted and hosted installations * Universal app for iPhone and iPad

HelpSpot: FAQ

Does HelpSpot work on iPad devices?

Yes, HelpSpot is optimized for iPad devices.
The HelpSpot app was released by UserScape Inc..
To function properly, the app requires at least iOS 13.0.
3.0 out of 5 is the average rating that HelpSpot has received from users.
The App Category Of The Helpspot App Is Business.
1.3.6 is the newest version of HelpSpot.
The latest update for HelpSpot was released on July 8, 2024.
The app was initially released on February 5, 2023.
Designed for children, contains no adult material.
Currently, the HelpSpot app supports the following languages: English.
Sorry, HelpSpot is not part of Apple Arcade.
No, HelpSpot is not eligible for in-app purchases.
No, HelpSpot does not offer compatibility with Apple Vision Pro.

Screenshots of HelpSpot

iphone
ipad

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Reviews of HelpSpot

  • Has some serious potential

    Their software is pretty solid, and the browser based UI is clean. Works like a charm, but the mobile app is less than usable most times. The UI is really cool, when it works. Sadly a majority of the time we get the error “cannot retrieve the specified request”. This error is 50/50, when the error does not pop up the tickets load and it is awesome! Fingers crossed and hoping some updates come to fix that error.
  • Needs a lot of work!

    This app needs so much work. It’s buggy and very limited on the functionality.
  • Update please?

    Needs a bit more polish, a bit neglected after 1+ years, please update. Great product! Best Helpdesk software I've used.