Webexpenses User Reviews

Top reviews

A Breeze

Since using the mobile app it has drastically reduced the amount of time taken to input my expenses
Far easier to do after each transaction.
Would strongly recommend using it vs PC based.

Response from developer

Thank you so much for leaving us a review! We are glad to hear that Webexpenses is speeding up your expenses process. If you would like any further support, please feel free to contact support via https://support.webexpenses.com/hc/en-us

Imdaad

Super easy and quick ! Keep it up and I’m sure the app will only getting better

Response from developer

Hi Imdaad, thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team

Web expenses

Sooo much easier!

Response from developer

Hi Teddy, thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team

Buggy

Please update the app asap. Im unable to add a destination for a mileage claim without the app locking up. I’m guessing it’s Apple’s latest OS that’s broken it, but it’s still annoying as I use this daily.

Edit: How much longer until this is fixed?! The web version is terrible on a Mac and doesn’t work, and I’m seriously out of pocket without the ability to submit my mileage and receipts. It’s not good enough to be waiting over a month for the app to be fixed.
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Response from developer

Good morning, thank you for taking the time to share your feedback with us. We apologise for the frustration you have experienced. We will pass on your feedback to the relevant people. Please feel free to reach out to us at contact@webexpenses.com with more information or to discuss your concerns further. Best wishes, The Webexpenses Team

Easy to use

Would be a useful feature to be able to change the line cost centre you are charging expenses to (for those who travel around multiple practices or work for more than one practice)

Response from developer

Hi there, thank you for leaving us a review! It's great to get your feedback on this. Your feedback will be passed along to the relevant team. If you are looking for further information and want to keep up to date with new product developments or need training for your admins, please don't hesitate to contact customer.success@webexpenses.com for more information. Best wishes, The Webexpenses Team

A massive ballache.

Never have I met a system that is so effusive, lacklustre and down right annoying. Every time - EVERY TIME - I use this cursed app to try to use this system I doggedly endeavour to try to make it work, every time it makes itself a larger headache to be able to use and causes more stress than practically needed. Avoid the app like the plague. The desktop version is not a great deal better.
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Response from developer

Hi Stuart, thank you for taking the time to share your feedback with us. We apologise for any frustration you may have experienced. Please feel free to reach out to us at contact@webexpenses.com with more information or to discuss your concerns further. Your satisfaction is our priority, and we are committed to making the necessary adjustments to ensure a more seamless experience for you and all our users. Best wishes, The Webexpenses Team

Can’t upload photo

Not sure what’s happened. After multiple stable releases the latest seems to crash the app every time a receipt is uploaded. Pretty much a fundamental flaw on the app.

Rubbish

Doesn’t recognise the most visited destination when submitting mileage claims “Auckland Airport”. Submitted support call - horrible experience, no change. use something else

Every time I use this app I hate it even more

From lost receipts to just not logging in, this app is so buggy I cannot trust it. Website refuses to allow pairing as it keeps logging you off and the app (I have on a working phone) won’t login properly.

2 and a half hours to submit a single months expenses. At least 6 or 7 times I had to log out and back in. Receipt saving in draft mode.

I hate this app
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What’s happened???

The app keeps crashing saying info will not be saved. Then saves it!! Now everything such a mess app has added info in randomly in list. Nothing in date order. What an absolute sham. So stressful to use and this was supposed to make life easier 😔 please make it right again. Using the latest iPhone too.
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