Leave a Review 富邦行動銀行
Worst banking App UI
Someone seriously need to work on this app’s UI ….Line advice
Developer Response
Thank you for letting us know your unpleasant experience and sorry for making you feel bad. We will be more attentive and more focused on the optimization of the user experience, and continue to work hard to listen to the voice of customers to provide services that meet the needs of users. Thank you for your feedback, we have continued improving this issue. If you have any questions, please feel free to contact us (email to csr@fubon.com or call 02-87516665) for further assistance.介面醜、無法快速登入
如標題，介面真的很醜；以為自己已經設定好快速登入，結果每次都要手動輸入。登入很不便利，根本不會想要常常使用，記帳功能好像很好，但我要記帳還要糾結這些，那我不如用其他記帳軟體Shorty0127
Developer Response
謝謝您願意讓我們知道您的使用體驗，也很抱歉讓您產生不好的感受。 建議您可嘗試下列步驟： 1. 請您以密碼登入進去後於【三條線>個人服務>快速登入設定>取消快速登入】並重新設定一次快速登入。 2. 若重新設定還是無法使用，請您移除App並重開機，於Apple Store重新下載App後重新設定指紋/顏值登入。 若您仍無法解決該問題，請您透過本行客服信箱csr@fubon.com，或與本行客服(02-87516665)聯繫，將有專人協助您處理。UX design of the app is not well designed
The interface of the app is very poorly designed. I also have other Taiwanese bank apps… Fubon’s is by far the worst. I signed up Fubon simply because I shop at Costco in Taiwan where requires the assigned credit card to be used for payment. Fubon is run by one of the richest family in Taiwan, really can’t believe they don’t even properly invest on the app design at all.Show lessVery unlucky customer
Developer Response
Thank you for letting us know about your experience. We will be more attentive and more focused on the optimization of the user experience, and continue to work hard to listen to the voice of our customers to provide services that are closer to the needs of users. If you have any questions, please contact our customer service (02-87516665) and someone will assist you.更新版本發生不可控制的錯誤
麻煩兼顧一下iPhone 6的使用者吧！你們還有使用iPhone 6的客戶！Mr. Piano
Developer Response
謝您願意讓我們知道您的使用體驗，也很抱歉讓您產生不好的感受。 造成您的不便，敬請見諒，相關單位已緊急修正，請將您的行動銀行App版本更新至10.61版。 因新版更新後，尚需一段時間才能同步至每一位客戶的手機，若您收到更新提醒卻無法更新時，建議您先嘗試將APP刪除並重新下載。 若您仍無法解決該問題，歡迎您透過本行客服信箱csr@fubon.com，或與本行客服(02-87516665)聯繫，我們將安排專人為您服務。這個UX 真的太爛了
什麼爛Ux一直卡在登入後的Loabing⋯
App更新後： 1.每次登入都無法用「快速登入」 2.輸入正確帳號、密碼，就一直卡在登入後的「Loading⋯」 3.能不能有選項，關掉邦你存的擾人頁面～Plasty 2142
一直卡在登入後的Loabing⋯
App更新後：
1.每次登入都無法用「快速登入」
2.輸入正確帳號、密碼，就一直卡在登入後的「Loading⋯」
3.能不能有選項，關掉邦你存的擾人頁面
祝各位MIS、富邦銀行，抓臭蟲成功、愈來愈發達！The UI and UX of the app are outdated
I suggest investing more time and resources into enhancing the design of the app. Currently, the design appears outdated, and the user experience (UX) lacks intuitiveness. Considering that Fubon is one of the leading financial institutions in Taiwan, it would greatly benefit the brand's image and reputation to align the design quality with its stature. By prioritizing a modern and user-friendly design, you can provide a more satisfying experience to your customers and reinforce your position as a top-tier financial institution.Show lessJüstin
非常棒
方便快捷，安全愛音樂的姐姐
希望介面能更流暢
希望貴司能參考一下其他銀行的app
自訂使用者介面是最基本的功能，但卻不能更改功能的排序？
介面希望能更流暢、更有質感，現在的介面已沿用多年，需要與時俱進。Chiahui
