PowerMic Mobile User Reviews

Top reviews

Worked until it didn’t!

I have been enjoying using this app to dictate into Epic. One day, it popped up an error saying the phone is “jailbroken” (it’s not!) and the app stopped working. Uninstall/Reinstall did nothing. There seems to be no access to customer service and my hospital can’t help since it’s an app issue. Back to endless typing for now.
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The mobile app will not pair

Since the update, I’ve had nothing but problems attempting to pair this mobile app with my computer! This causes a lot of delays in my day and frustration.

Nightmare when replacing telephone

It seems pretty bush-league that I can get a new telephone and transfer the data from my old phone and tell it to call my mom and it will do it. Tell it to log onto Facebook, works like a charm.
Tell it to link my PowerMic Mobile app to the same computer I’ve been using for years? Oh no. You have to call the helpdesk. You have to reinstall. You have to spend 30 minutes dealing with this. Every provider that gets a new device has to do that.
Why?
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Zero tech support

App in the Mac AppStore was updated in April 2023 or earlier broke the app for use on Apple Silicone Mac’s. App says “jail broken device detected” and closes itself. Users have complained since at least April. It’s October. App has been updated since then and remains broken. App has been reported through App Store and directly to the company through their website. Zero changes. They continue to charge for use and fail to fix their app or respond to users. So now I’m reporting it in the iOS App Store review maybe it’ll be noticed here.
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"Jailbroken"

Nuance charges a LOT of $$$ to offer their services, and does a terrible job actually supporting their apps. Using on an M1 Mac with most up-to-date MacOS and security updates. It has the audacity to mark it as "jailbroken." Previous reviews with the EXACT same issue from over 6 months ago indicate Nuance does not care about their product or customers. They only collect $$$ and move on. Use a different product/company.
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Bring back old version!

The last upgrade destroyed the voice recognition. Partially workable with the mobile app but only with iOS and a late model iPhone. No longer usable with the old “ dumb” phone I was using for dictation only, or with my desktop microphone. Was working fine for most part across all platforms. Please bring back the old version!
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This app does not work with 2022 version of DMO

Worked fine until my institution upgraded to newest version of DMO. Now power mic does not work properly and this nuance power mic mobile does not work properly.

WatchOS app

I would like to see a watchOS app to allow dictation using Apple Watch without holding your phone.

Best dictation app, please make an iPad or watch app!

This app works very well for dictation into Cerner and Meditech EMRs. Dragon dictation software has always been the best widely available software for dictation and is much better than any other dictation software I’ve ever used.

With more providers working on iPads, the option to use the PowerMic software directly on the iPad offers greater flexibility, as your microphone won’t get disconnected when other apps are accessed on phone (lots of calls, pages, other notifications on phone, especially in a hospital setting). With and iPad app or a phone app with landscape mode support, the PowerMic app could be made small on an iPad, so that it doesn’t take up much of the screen (this may improve even further for M1 iPad users/recent iPad Pro users with iPadOS 16’s Stage Manager). Essentially, this tool is so useful, I want it on my screen all the time, not off my screen every time I get a text message or other notification on my phone.

Alternatively, I would expect plenty of desire from providers for an Apple Watch app, as this would also be incredibly convenient. I personally don’t own an Apple Watch, so I would prefer the iPad app, but I expect an Apple Watch app would be immensely popular (mostly through the use of AirPods/other Bluetooth headphones).

I also saw a video online about this app being demonstrated on a Samsung watch several years ago. Unfortunately, this never seemed to come to fruition. As a Samsung Gear S3 owner, I would love to have the option to dictate via the watch.
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Needs improvement

Now that there can be widgets on Lock Screen can we get a widget to launch app on Lock Screen and also can app get an option to work when phone is locked. I round in icu and wearing mask etc. it becomes hard to work with the app in the hospital like this.

Well this is Nuance and I don’t expect any one will listen still I will keep on posting my ideas of improvement as it’s not by choice that we are using Dragon, it’s forced use on us!

Previous review:
There should be an option that prevents phone going in sleep mode. It gets annoying when you are searching data and ready to dictate you have to unlock phone and wait for it to connect again to the computer. As some other user said as well, buttons should be larger and customizable.
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