Convenient
Response from developer
Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that you find our service awesome. Your feedback motivates us to continue delivering the best possible experience.
Exploited the Customer in the Name of Small Order Fee every Time
Terrible customer service . Hats off to the riders and delivery team .
Customer sevice is harrassing customers after each bad review made. The survey is our right of judgement they should rather work in improving the service rather they harass customers by callin them . Order time was delayed by more that hours . And restaurants can do what they want if we complain about special requests they will come back saying restaurant said this is what we get . Its already made. Imwhy have the special request then . Let them put served as it is.
Still the customer service is adamant about calling customers . If i could i would give 0 star
Response from developer
Please accept our sincere apologies. Can you please provide us order details here or contact us at support@foodmandu.com so that we can have a look into this.
Terrible customer service . Hats off to the riders and delivery team .
Customer sevice is harrassing customers after each bad review made. The survey is our right of judgement they should rather work in improving the service rather they harass customers by callin them . Order time was delayed by more that hours . And restaurants can do what they want if we complain about special requests they will come back saying restaurant said this is what we get . Its already made. Imwhy have the special request then . Let them put served as it is.
Part of my lifestyle
Response from developer
It is delightful to hear such positive words and it’s always a pleasure to serve our users.
TRASH TRASH TRASH
Excellent food app for Nepal
Awesome app
Response from developer
It is delightful to hear such positive words and it’s always a pleasure to serve our users.
Removed the “Do not call me” Option
Response from developer
Thank you so much for your suggestion, We do not have removed the do not call option from our app, It seems that there is some problem with the app. We would like to suggest you to reinstall the app and check, please
Useless so uninstalling again!!
Response from developer
Dear Namus, Thank you for your sharing your experience with Foodmandu. We have limitation while extending the service area, however we have been extending our delivery Service Area constantly now and then. Kindly share us your details at support@foodmandu.com so that we can incorporate your suggestion in upcoming days.
