Leave a Review The Alaska Club.
Lee Thompson
Janet is terrible, she’s not stable and keeps making. I don’t think you can delete her soon enough and reload her with a reasonable person and hope she’s gone soon. Alaska Club needs to get her out. Terrible terrible terrible…pup1dog
Great so far but could use some improvements
So far I love how easy it is to see what classes are coming up and it’s just a simple tap to add them to your calendar as a reminder. I also really enjoy the training plans portion. However, it can be funky at times and just removes all my workouts which is really frustrating to try to remember my weights and workouts. Another issue I ran into is that not all equipment in the gym is on the app and there’s no “manual add” option. Other than that, great app and has helped me create a habit of going to the gym.Show lessbaburkina
It Does Not Work
Before you implement a new app, the testing should be complete. It is not working with iPhone. It drops. I downloaded it 10 times already. It was the first time and then it does not work any longer. You click on it, and the first screen lingers and then it shut downs. So for me to register to a class I have to perform the operation of delete and reinstall several times a week. HorribleShow lessVAB1980
Update is Awful
The new version of this app renders it useless. It crashes each time I try to open it and I can no longer use the app for checking in. I am using my old key ring scanner to check in. What a horrid update-please fix this.Izmeister2005
Lee Thompson
The new app is terrible, it’s not stable and keeps crashing. I don’t think you can do is delete it and reload it and hope it works for a week. Alaska Club needs to get this at fixed. Terrible terrible terrible…Bad update
Since the update I can only open the app once, and then it crashes immediately every time. So I have to delete and re download to register for classes or check into the clubMummifier
Update crash
App has been crashing after update I can’t check in the gym nowFrozentaco
Easy to use and track
Excellent companion to gym.ChaosgirlAK
0 to 60
Nice gym here at Alaska west club it’s a good work out here! Nice friendly staff with clean environmentallen lua
COVID 19 Discrimination
After working out at the Alaska Club for two days, I was approached by a fitness instructor on the workout floor and asked to present a negative COVID-19 test. I informed her that the State has taken me off of quarantine days ago and that I can still test positive up to 2-3 months. Also, the State doesn't want me to continue to get tested as to not to continue to waste resources. She shrugged her shoulders and told me that I had to leave. I asked her if she had seen additional member tests, she said that she had. That staff member then walked away, and I could not locate her. I approached the front desk and asked to speak to a manager. There was no manager or anyone to speak to that was on duty. Meanwhile, my wife was still working out on the floor, was approached by a custodian staff (whom is a very nice person). She said to my wife that she had to leave. She didn't give a reason why and just kept saying, "I'm just the messenger". At this point, my wife and I were very upset, in the middle of a workout, and are being asked to leave the Alaska Club in front of members and staff. I'm being asked to leave because I did not present medical records, my wife being asked to leave for no reason. We demanded to speak to someone in charge. The teenager behind the counter had no one to call but the strip mall security. Security never had to enter the premises or escort us out. We left on own accord. I feel this is was a huge invasion of privacy. If they felt as though me or my wife were COVID positive and in the Alaska Club for a lengthy period of time, then they close to clean and sterilize.
This was done in very unprofessional manner. The fitness instructor made an assumption. And instead of her bringing this to management, she held onto this information and waited to see us in the Alaska Club. We did everything the municipality and state asked of us and now are being treated like a leper based soley on rumors and insinuations, it would be one thing if this was a store you could just choose not to go, but we paid a fee to be able to attend this gym. It is written nowhere on their website that this is what to expect during our visit to the Alaska Club.Show lessSad907
