Doesn’t work
Response from developer
Hey Kimberly, We're sorry to hear that you've been experiencing issues with the Agents of Discovery game on your device. We recommend checking the link below to ensure that your device is compatible: https://aod.zendesk.com/hc/en-us/articles/360019236174-Supported-Devices If your device is compatible and you are still experiencing issues, please consider reaching out to us via support@agentsofdiscovery.com and let us know the Mission(s) you were playing and the kind of Apple device you're using. We promise to do our very best to help you get up and running!
Doesn’t work
Response from developer
Hey Agent, We're sorry to hear that you've been experiencing issues with the Agents of Discovery game on your device. We recommend checking the link below to ensure that your device is compatible: https://aod.zendesk.com/hc/en-us/articles/360019236174-Supported-Devices If your device is compatible and you are still experiencing issues, please consider reaching out to us via support@agentsofdiscovery.com and let us know the Mission(s) you were playing and the kind of Apple device you're using. We promise to do our very best to help you get up and running!
Continually Crashes on iPhone 6
Response from developer
Thanks for reaching out; the iPhone 6 is no longer supported as this device is no longer receiving regular updates from Apple. To enjoy our game to the fullest, please make sure you are using a device that is capable of connecting to the latest version of iOS (13.7). If you have any other questions or concerns, please contact us via support@agentsofdiscovery.com.
Nevada?
Response from developer
Thank you so much for your review, Marcel! Our Missions are created and hosted by partnered sites and parks all across North America. We are always working with partners of all sorts to bring new Missions to our roster (and we are DEFINITELY hoping to get some more Nevada sites on board), so check back often. You can take a peek at our full list of Missions here: www.agentsofdiscovery.com/play/missions If you have any other questions or concerns, please contact us via support@agentsofdiscovery.com.
Mysterious download
Has it occurred to anyone?
Response from developer
Thanks for the review, Houman! That definitely sounds strange, but please note that the only way to download our app on iOS devices would be through a deliberate download from the App Store with a logged in Apple ID. I’ve provided a help article below which will show you how to restrict downloads on your iPhone to prevent this from happening again: https://support.apple.com/en-ca/HT201304#prevent-purchases Hope that helps! If you have any other questions or concerns, please contact us via support@agentsofdiscovery.com.
Needs closer locations
2- there should be a map feature to choose from as well as the scroll down list that the app presently uses.
3- a location, even a general one, would be nice. About 90 percent of these places I’ve never heard of- who knew there was a nature center outside of Pittsburgh? Not this one and I’m an outdoor writer!
Response from developer
Thank you so much for your review! Our Missions are created and hosted by partnered sites and parks all across North America. We are always working with partners of all sorts to bring new Missions to our roster, so check back often. You can take a peek at our full list of Missions here: www.agentsofdiscovery.com/play/missions If you have any other questions or concerns, please contact us via support@agentsofdiscovery.com.
Fun and educational.
Response from developer
Thank you for your review! We are so glad you’ve been enjoying Agents of Discovery. Check out our Missions page (www.agentsofdiscovery.com/play/missions/) to learn where else you can play and don't forget to tag your photos with #AgentsofDiscovery! Keep up the good work, Agent!
Agents in Tucson, AZ
I even saw a high school student playing while we were there and loving the “scavenger hunt” nature of the game. It’s clearly fun for all ages! It is extremely satisfying to see kids get excited about being outside and learning about nature.
Response from developer
That’s great to hear, Cori! We’ll be sure to let our friends at Mission Garden know about the fun your daughter and her friends had completing that Mission. You can see all the nearby Missions we offer and look for new ones to try at our Missions page (www.agentsofdiscovery.com/play/missions/). Thank you for your review!
AoD at Trethewey House
Response from developer
We are so glad to hear about your amazing experiences hosting Agents of Discovery at Trethewey House! Thanks for the review.
Agents on Hiawatha National Forest
Overall a fantastic teaching tool, great work Agents of Discovery!
Response from developer
We’re glad to hear you’ve been enjoying your Agents of Discovery experience! If you are currently partnered with us and have any questions or concerns about how your Missions and Challenges can be made more engaging and intuitive for your players and staff, please reach out to your Customer Success Representative and they will be happy to provide further insight. Thanks for your review!