Testia Remote Assistance

Utilities

Productivity

Free

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Rating summary

Details about Testia Remote Assistance

Released
Updated
iOS Version
Age Rating
Size
Devices
Languages

May 28, 2015
October 3, 2024
15.0+
4+
139.2MB
iPhone, iPad, iPod
Catalan
English
French
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Features

Apple silicon support

Developer of Testia Remote Assistance

Testia GmbH

⭐️0 / 5

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🙌0

Ratings

📼7 scs

Media↘︎

📦w/o updates

Updates frequency↘︎

🗣❌ unsupported

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Versions
Price History
Description
FAQ

Version History of Testia Remote Assistance

3.0.1

December 5, 2023

- Bug fixes, improved performance and startup of the application

3.0.0

August 14, 2023

- Stability and performance improved. - Preparation for upcoming feature enhancements.

2.5.3

May 23, 2022

- Stability and performance improved. - Preparation for upcoming feature enhancements.

2.5.1

September 25, 2021

Fixed some iOS15 issues.

2.5.0

September 8, 2020

- Improvements in system and video call stability - Improvements in user interface

2.4.5

May 29, 2020

- Improved User Interface - Instant Messaging - Perfomance Update - Push notifications - Zoom in Video/Whiteboard ...

2.4.4

November 21, 2018

- Revised user interface and improved usability - Stability improvements and bug fixes - Improvement of the synchronization in the whiteboard after connection interruptions - Drawing in whiteboard improved - Improvements in the scrolling behavior of the PDF view - Mute/Unmute Audio via Remote Settings now possible - The new Remote Settings allow the expert to change the device configuration of the service technician. For example, the use of the front or rear camera of a technician's smartphone can be switched. In order to prevent misuse, the functionality must be released by the service technician for the current session at the request of an expert. - The quality of snapshots has been improved, enabling in-depth problem analysis and more detailed solution visualization on the shared whiteboard.

2.4.3

June 28, 2018

- Fixed an issue, where a black screens might occur on some iOS devices - More expert features available (remote quality / remote snapshot / ...)

2.4.2

November 27, 2017

Fixed a video and whiteboard issue

2.4.1

October 24, 2017

- iOS 11 bugfix release

Price History of Testia Remote Assistance

Description of Testia Remote Assistance

Master service challenges with Testia Remote Assistance! The app for mobile and worldwide collaboration in service and maintenance offers you: • Live Video streaming of service processes for remote experts • Laser Pointer in live video • Delay-free voice communication via public phone network • Still image capturing • Text Chat for quick information exchange • Joint working on still images in the Whiteboard • Contact list and call option • Call history with screenshots • Multipoint calls with several participants • File manager with share and upload function • Easy and intuitive operation Testia Remote Assistance provides live video and voice communication from on-site technicians to one or more remote experts. The only requirement for Testia Remote Assistance is a smartphone, tablet or laptop with a camera and an internet connection. The image quality is especially optimized for service and maintenance. To keep full control of all content, Testia Remote Assistance is secured with latest encryption technologies.

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