busybusy GPS Time Clock Mobile User Reviews

busybusy, Inc

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Too much call

Please stop calling peope . If the app isn't free just display it when registering rather than allowing people to register and be disturbing people with calls

Korede0352

a month ago

Was great UNTIL

First, I will say that I was in busybusy fanboy for the first while using this app and then acquired employees and went to the paid version so that I could get photographs, etc., and accurately keep track of my employees time. However, in time their app developed several issues for me one of which was not accurately, maintaining the proper time zone and when manually entering my clock in time, this would create a one hour discrepancy. There was also an instance where an employee of mine somehow ended up clocking into a project during a time when the project had not even been created. This added significant time and due to the amount of time added it was easy to find however, smaller discrepancies - I am still unaware if there is anything that I have missed. all of these issues, I tried my best to cooperate with their support team with however I was simply told to make sure that my iPhone was grabbing the time automatically from the server which it was and also was told to have my employees update their app once every week or two. None of which solved this issue and although it was clear that the app was not grabbing the time from my phone and having them telling me that this was the case, after sharing a screen recording of the app clocking me out one hour past the current time, so an hour into the future. I kindly asked for a refund of the remaining balance of my account since they could not provide the service accurately to me or reliably. I was simply referred to their 90 day moneyback guarantee clause. No understanding for my actual situation or the fact that their app was no longer working for me. I have no doubt that in any instance, no matter what the circumstance this company would keep your money if the app stopped working. For this reason, I would not recommend it for anyone for purchase or to accurately rely upon to pay your employees, you can end up with thousands of dollars lost in an instant if they stopped working.

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sktiler

2 months ago

What a scam

We signed up and gave them deposit to get going as they make you prepay. We were promised during sales call that software integrated with our system. After months of back and forth they could not get busy busy to integrate. When we asked for refund as we were told deposit was refundable, they said time period had past for refund. Meanwhile we didn’t even get to use the app until their team was done building it out. So as of today they are holding $5k and won’t return it. Complete trash. We were still planning to use them once we switched bookkeeping systems so for them it’s a long term loss as I’ll never use their software and make sure to tell everyone I know the story so they don’t end up in same boat.

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Tank2299

5 months ago

Don’t believe the pinky swear

They are absolutely tracking 24/7 if you don’t remember to go to location settings and switch to never after logging off. “Only while using” should be an option. I don’t need reminders to clock in or out. I don’t need your notifications that I’m leaving the job site. Their privacy policy blatantly says they own and sell the data they collect. You will have to jump through some hoops to opt out. Unfortunately for these data miners that is the only option. Like others, my pay depends on this app.

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Joavrge

6 months ago

Response from developer

Hi Joavrge! We know it feels like we’re watching you 24/7, but we pinky swear we’re not! We respect your privacy very much!!! If you (or your boss) called us looking for your phone because you lost it, and you weren’t clocked in, we couldn’t help you even if we wanted to (and of course we’d want to, it SUCKS losing your phone!!!). We need it set to "Always On" so that you can get those location reminders BEFORE you clock in. The busybusy app is sensing that you're near a job site, but we don't record your location unless you're on the clock. We can definitely give you some tips and tricks to help quiet the noise of your phone yelling at you about your location though, so please reach out to us via the in-app chat or email support@busybusy.com and we'll do what we can to help you with this!

Horrible app

This app is one of the worst, biggest problem is messing whit my paycheck because this app is hot garbage clocks me in an out all the time tracks me after work and weekends in the background killing my battery just a big hot garbage app mess I hate it so much but my office says all the time lets give it one more chance, I don’t know why app is worthless

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Eddd19791979

a year ago

Response from developer

Hi there, we're so sorry to hear you've had a bad experience with our app! The app is designed to only track you when you're clocked in; we do not record any location data from when you're clocked out. If you're having battery or functionality issues please do reach out to us so we can help troubleshoot: support@busybusy.com We would like the opportunity to chat with you and figure out what's wrong with your app so we can get it working properly for you again.

Best Construction Software Out There

busybusy has been great for us. It enabled us to modernize and adapt our systems in order for us to grow smoothly and efficiently.

Steve-o1029

a year ago

Response from developer

Thanks so much for sharing your experience Steve! We appreciate it!! :D

Tracking 24/7

I get notifications that the app that it tracked me 127 times over the last three days. I was never clocked in. I didn’t even open the app.

The app refuses to work unless you allow it to track you 24/7. AND the fact that it tracked me 127 times over the last 3 days when the app was never opened and I wasn’t clocked in is proof of that. Don’t believe them when they say that it only tracks you while you’re on the clock.

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jballamis

a year ago

Response from developer

We know it feels like we’re watching you 24/7, but we pinky swear we’re not! We respect your privacy very much!!! If you (or your boss) called us looking for your phone because you lost it, and you weren’t clocked in, we couldn’t help you even if we wanted to (and of course we’d want to, it SUCKS losing your phone!!!). We need it set to "Always On" so that you can get those location reminders BEFORE you clock in. The busybusy app is sensing that you're near a job site, but we don't record your location unless you're on the clock. We can definitely give you some tips and tricks to help quiet the noise of your phone yelling at you about your location though, so please reach out to us via the in-app chat or email support@busybusy.com and we'll do what we can to help you with this!

Isn’t easy to navigate

I wish they made it simpler to see all your employees and those hours. It’s about 4-5 clicks in deep to see this info when that’s what this app is. Should be ther first thing you see as an employer. Same when I open the app it goes to my clock in page. Im the employer I don’t need to clock in I want to see who’s clocked in and the times they have… too much work to navigate it. Keep it simple.

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langggg408

2 years ago

Response from developer

Hey there! We try hard to make our app very user-friendly, so we'd love some additional feedback about how we can make it better for you. Please reach out to our Support team via the in-app chat or via email at support@busybusy.com so we can help.

Okay but one issue

Whenever I load into the app, for the first several minutes it still says my employees are clocked in even though they are not. It takes a long time to synch. I guess it’s not a huge issue but can be frustrating. Please fix this so the app synchs and actually shows employees clocked out in real time.

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nathanielrang

2 years ago

Response from developer

Hey Nathaniel! We’re bummed you’re slow to sync. Our product team has worked hard to release updates to help with that. Please reach out to our Support team via the in-app chat or email at support@busybusy.com so we can dig into your issue more and help you through this.

4+ years of crashes and bugs.

The app has been on the market long enough to have received adequate polish but it is anything but polished. Adding extra features and not fine tuning the basics has become the standard but it hasn’t done busybusy any favors following that standard.

This product works at a base level. However, even keeping iOS up-to-date along with the app, it often crashes during time updates, photo uploads, etc. This requires you to repeat the process you just completed. The general solution has been to uninstall and reinstall the app. While this often fixes the problem, the same issues keep repeating. This is not a good solution for every bug. Individuals that struggle with smart phones find it very frustrating to perform tasks such as app maintenance along with the common problem of forgetting log in details.

If a company requires location services while clocked in, the battery drain is quite significant even in the background.

Photo uploading is not intuitive. Dates are often hard to associate by photo without checking your photo library separately.

There are some handy features but the overall frustration expressed while helping others navigate the app will suggest you look elsewhere.

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Nysander