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Lost access to my paid subscription after updating
After updating the app just now as of writing this review I have lost access to my subscription!!Justaboutu4real
Developer Response
I'm truly sorry to hear about the issue you're facing after the recent update. We understand how frustrating this can be, especially for our valued subscribers. Please try logging out and back into the app, as this sometimes resolves subscription recognition issues. If that doesn't work, reach out to our support team directly within the app or at support email, and we'll ensure this gets resolved promptly. Thank you for bringing this to our attention. We appreciate your patience and understanding as we work to fix this for you.Very good
It’s amazing app , i never earn this much before , thank you , keep a good workputuarya27
Developer Response
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our app. Our main goal is to provide value to our users, and it's heartening to know we've made a difference for you. We'll continue our efforts to ensure consistent quality. Thanks again for your support!Month 1 good
This app was very simple and easy to input my trades. I’m having a issue at the moment with the app after renewing my subscription it’s not going to the signals. I have deleted the app then reloaded it and still the same thing. I have sent the m a email stating this issue. Hope I can get this problem fix in a timely manner thanks.Show lessDePersona
Developer Response
Firstly, thank you for your positive rating and feedback. We're glad to hear that you find our app simple and user-friendly. I'm genuinely sorry to hear about the issues you're experiencing after renewing your subscription. Your satisfaction is paramount to us, and we appreciate you taking the time to notify us via email. I assure you that our support team is actively looking into this matter. While we're working on resolving this, please ensure your app is updated to the latest version. Sometimes, older versions may not sync well with new updates. Thank you for your patience and understanding. We'll work diligently to ensure you continue to have a great experience with our app.Customer service
Love the app until my trial was over and i was charged, short after I go back to the app and it’s telling me that I didn’t purchase the subscription. I canted them twice with prof that I did and that I was charged. Two days and I’m still waiting for a response....S7AYTRUE
Developer Response
Sorry for the trouble! There are some glitches & our technical team is working on it. Please bear with us.Paid 160$ for six months not working and no reply from support a scam
Paid 160$ for six months and not working , did not get any reply from supportMithu91
Developer Response
Hi, Sorry for the trouble! There are some glitches & our technical team is working on it. Please bear with us.subscription issues
My subscription is still remaining like 2 weeks and I was kicked out, I contacted through emails but no replypeter pypa
Best app for the cost!
I can truly say I have had a 95% accuracy rate with this app and it has been a tremendous help! I love how simple and easy the app is and what stands out is the Consistency and updates! No other app has worked for me as much as this one, I love it and highly recommend :) !Ash267
Developer Response
Wow, thank you so much for the fantastic feedback! We're overjoyed to hear about your success and experience with our app. Our team works hard to ensure consistency, timely updates, and a user-friendly experience. Knowing that our efforts have made a positive difference for you is truly rewarding. Thanks for choosing us and for your strong recommendation. We're committed to maintaining this standard and serving you even better in the future!Great way to learn how to spot trends
So, first, this might be the most honest and ethical forex signals app in the App Store. For the subscription price, you’re getting a really good deal.
Whoever is updating is a little slow to report stop losses (hours can go by) and they must be using a super low spread broker to really take advantage of some of these 10 pip deals that appear for 5 minutes before becoming a loss. It’s not perfect, in other words.
But if you’re like me and you’re getting started in forex, or you just want to have someone do a lot of the work for you, you can do way worse. I do like how they report their profit and loss going back to 2015, and are honest about the weeks they lost money.
A little more transparency would do wonders for the service, but you get what you pay for. There are more expensive services that provide more support and hand holding, but if you want quick and easy forex signals delivered to your notification screen, this is the one.Show less4amflow
Developer Response
Thank you for your thoughtful review from 2015. We deeply appreciate the feedback you provided, as it's insights like yours that have helped shape our growth and improvements over the years. I'm pleased to inform you that since your review, we've made significant enhancements to our platform, including faster reporting of stop losses and more transparency in our operations. Our commitment to honesty, ethics, and providing value remains unwavering. It's our hope that users like you, who found value in our service even in its earlier stages, would be even more satisfied with what we offer today. We invite you to check out our latest features and improvements. Thank you again for your support and feedback.Trades that hit Stop Loss are NOT reported
I am currently (July 2019) looking at 2 open trades on the app, EURNZD and EURJPY, which have both breached well past their Stop Loss, but are still showing Open. These two trades are also not showing in the history as losses. This is plainly dishonest (fraud). Cancelling subscription immediately now that I have caught this with my own eyes.Show lesssumExperience
It’s a great service
Over two weeks in . I bought a month subscription and it’s definitely worth it. I will be keeping this subscription. If you are in a loosening trade do not close it intill you get notified to. I did cause I got nervous. Woke up the next day and looked and it turned out this app was right not me.Forex81
