Single device password vault- all works
Good app
Review of app
Love it
Great app
I lost all my passwords
The BEST
Great app
Need to remember to update
Forgot password
Again terrible app. Lost all my passwords. It wouldn’t take my thumb print so I put in the correct password I know because I had used it before and had it written down and my password. It still wouldn’t take it. No way to retrieve it when it doesn’t work. You can delete it and then try to download it again to start over but it won’t let you. Even if it cleared all the passwords you still can’t use it. Horrible app.
In response to your answer I DIDNT FORGET MY PASSWORD. I HAD IT WRITTEN DOWN AND IN MY PASSWORDS IN YOUR APP. IT STILL WOULDN'T TAKE IT. IT WAS MY HUSBAND WHO HAD THE TROUBLE. SO DON’T DON’T DON’T DON’T tell me we FORGOT WHAT IT WAS. IT IS A GLICHE IN YOUR SYSTEM.
Response from developer
Hello, We're sorry to hear that you forgot your master password and your fingerprint authentication no longer working. The master password is used as a key to encrypt and decrypt the password database in Surepass. Without the master password there is no way to decrypt the password database to access the data within. We advise that you choose a password that will be easy to remember, or to write it down and put it somewhere safe and offline, because if it is lost your database cannot be recovered. Beware of any apps that claim they can recover your master password. These will not provide secure storage for your passwords. Kind Regards, Refined Insight Support