Rijksmuseum Visitor Guide User Reviews

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  • Use the app from the museum itself

    The first thing this does is ask for your a facebook/google login for no justifiable reason. I deleted it straight away and downloaded the app made by the museum, which has no such nonsense.
  • Don’t understand what this is for

    Tiny maps that are difficult to read, an AR section (augmented reality) that is just a way to look at the pictures through your phone isn’t of just with your eyes, why???? I thought this might provide an insight into what you were looking at but no, it does nothing. Various section you can read in tiny tiny grey print which is especially illegible in the dim light of the museum and much too long to read whilst touring the museum.
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  • Not the real museum app. And not free.

    If you are here, you are probably looking for the Rijksmuseum’s app. That has the name simply “Rijksmuseum”, with logo showing “Rijks” in white letters on a black background. It provides guidance, maps, online pictures, etc.

    THIS app is completely different. It offers nothing but advertisements to pay $2.99 to get their version of Rijksmuseum information along with “special deals“. If that’s what you want, fine - I don’t know how good it is. If instead, like me, you are looking for the real guide to the Rijksmuseum, prepared by the Rijksmuseum, then look for the app with the simple white-on-black “Rijks” logo.
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  • Very limited content available for free

    Very limited content available for free. You don’t need pay $3.99 to upgrade for information. Don’t waste your time to download this.
  • Copy and paste from Wiki. As far as I can see.

    The text is grey - why? Very difficult to read. Easier to look everything up on Wikipedia.

    Developer Response

    Thank you for your feedback. We are very sorry you have had a bad experience with the app. We are trying to improve it in a daily basis. We are working on your suggestions and will update the app as soon as the work is done. Thank you. On the other hand, if you are not happy with the product we can always process a refund. Please email us to contact@etips.com and we can work it from there. Thank you and sorry for the inconvenience that this might have caused you.
  • Completely useless

    Nothing in the app made it worth the 30 seconds it took to download.

    Developer Response

    We are very sorry to hear that you had a bad experience. You should have never experienced not being able to download the app once you paid for it. However, you can always claim a refund through Apple. If you have any questions, please do not hesitate to email us at contact@etips.com
  • Keep paying!

    The free app does nothing useful. £2.99 is supposed to buy the full app but it is still downloading and app does not yet do everything I guess it is supposed to do. The one thing that does work is it keeps offering yet more paid upgrades.

    Developer Response

    Thank you very much and we are sorry the hear that. It is only 1 payment to unlock the content. The reason behind this is for travelers to be able to enjoy everything in an offline mode without paying for roaming charges while they travel. Even being able to use geolocalization capabilities such as GPS or Augmented Reality without being connected to your cell phone provider. We hope you understand and if you have any other question, please do not hesitate to get back to us. On the other hand, if you are not happy with the product we can always process a refund. Please email us to contact@etips.com and we can work it from there. Thank you and sorry for the inconvenience that this might have caused you.
  • Waste of money

    No guide to use, AR didn’t work. TOTAL ripoff using a great museum to make easy $$.

    Developer Response

    Thank you for your feedback and we are sorry your experience was not as expected. We are working on your suggestions and will update the app as soon as the work is done. On the other hand, if you are not happy with the product we can always process a refund. Please email us to contact@etips.com and we can work it from there. Thank you and sorry for the inconvenience that this might have caused you.
  • Worthless.

    Should give zero stars. Offers nothing of use unless you pay $$$ to upgrade. Do not bother to download.

    Developer Response

    Thank you very much and we are sorry the hear that. It is only 1 payment to unlock the content. The reason behind this is for travelers to be able to enjoy everything in an offline mode without paying for roaming charges while they travel. Even being able to use geolocalization capabilities such as GPS or Augmented Reality without being connected to your cell phone provider. We hope you understand and if you have any other question, please do not hesitate to get back to us. Thank you.
  • Spam, windows popping up everywhere

    Immediately requires you to log in to Apple and pay $3, does nothing but ask to track your location and download things if you don't.

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