Deficient in important areas
The app looks slick but under the hood, you can’t book cars to/from Gatwick South Terminal and you can’t add Amex cards. I’m told a fix is coming but I’ll believe it when I see it. Also, all the Favourites and ride history I had in the old app were lost when the app got upgraded.
Right now, Premier are losing my business to other ride-hailing apps which take Amex and recognise Gatwick South.
Right now, Premier are losing my business to other ride-hailing apps which take Amex and recognise Gatwick South.
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You cannot book for Gatwick South Terminal
The app simply cannot find Gatwick South terminal, so you cannot book a car for this destination. There seems to be no way to tell the app this destination even exists - if it is not already its own map, it cannot go there.
6 years old - almost time to update this???
Title says it all. Plus it is not possibile to do even basic things like requesting a receipt for a ride, or cancel / modify an existing one.