Search functions could be improved
Could do with better search function, categories to filter by cuisines, need to book in advance or walk in would improve
I can’t wrap my head around anyone scoring this under 5 stars
Every time I’ve contacted the team, they’ve come back to me quickly and not just during the 9-5 which is so refreshing. You feel like a valued member of the community which is what we all want!
The discounts you get for some of the top restaurants are unbeatable and perfect for those who work in hospitality and don’t often get to treat yourself!
Amazing stuff and I’d recommend to anyone in the industry
Great App
Response from developer
Hi Dirty San, we're glad you love CODE! Thank you for your feedback regarding signing in. We're always looking for ways to improve our user experience so appreciate you taking the time to write here. Team CODE.
Not valid email
I got a simple e-mail and I’m trying to register in the app but is keeping saying that my email is not valid.
Don’t understand why.
Response from developer
Hi Antheaghita, thanks for your message and sorry that you're having trouble registering. Please head to our website (www.codehospitality.co.uk) to register for a membership to CODE. If you're still having trouble, please send us an email at contact@codehospitality.co.uk with your email address and we'll look into it asap!
Fantastic concept
It would be nice, though, if it were possible to narrow down the search results (for example by cuisine or price), as it’s difficult to sort through an ever increasing list of restaurants.
Response from developer
Hi Shaulan, thanks so much for your feedback and your review - we're so happy you love the concept, and are enjoying being a member of the CODE community. It's interesting to note that you'd like to see more search functionality as our list of offers continues to expand. It's certainly an idea we've been thinking about too.
The concept is awesome, the app needs a lot of work...
The tech just needs a bit more work. It’s an easy sell since so many of us in the industry want to eat at other places but either don’t have contacts there or more often than not our contacts are not in the position to give a discount. And we would not jeopardise their position. We all often pay full price because we have an appreciation for the hard work that has gone in to make our meal. The tech here just needs to reflect the concept it is supposed to support.
Many thanks.
Response from developer
Hi Chestnut, thanks for your feedback, and we're happy you like the app, our bulletin and the concept of CODE. Really sorry that you've experienced glitches when trying to make a reservation. Our offers have an option to make a reservation from within the app, linking to the establishment's phone number or email address, but you can also make a reservation directly with a restaurant/bar. You need to quote 'CODE app' whilst making a reservation and then show your CODE ID when you arrive/pay the bill. We're constantly looking for ways to improve our user's experience, so please feel free to send a bit more information about the glitches you've been experiencing to tom@codehospitality.co.uk and we will investigate asap. CODE members have access to an online version of the Quarterly at our website, and you can also subscribe for a physical copy at our website
Chef lee
I locked myself out of my account time was really friendly and helpful and got me back in in minutes 🙌 I recommend It too everyone I meet and they all love it
Keep up the great work
Thanks lee
Response from developer
Hey Lee, thanks for your review! We're so happy you've been with us since the beginning, and thanks for spreading the word - Team CODE
Huge increase in subscription price by new owners
Need to rethink pricing structure for hospitality folks who are on low wages and are looking for discount meal without a rip off app
Response from developer
Hi Penelope. Thanks for your feedback. To confirm, we haven't removed anybody who has an existing subscription. We are aware of isolated members whose existing subscriptions have not been picked up in our new system. They should get in touch and we will be able to assist. With regards to the new pricing, existing members won't pay anything additional unless they actively choose to when their current subscription expires. With our new membership members are able to subscribe on a monthly or yearly basis (and cancel anytime). With the ever-growing range of offers available, as well as the extra member perks we believe the new membership to CODE provides great value for money. If you're having trouble logging in or believe your existing subscription is not reflected on your account, please send us an email to contact@codehospitality.co.uk so we can help you regain access. We're still an independently-owned company here to support the hospitality industry.
Nightmare! Extremely buggy
Response from developer
Hi Anika, please kindly update your CODE app to version 5.1.7, as this contains a fix for what you've described above. If you have any issues please send us an email to contact@codehospitality.co.uk and we can help from there
Amazing app
Response from developer
Hi Arun thanks for your kind words and sorry to hear you're having trouble with your app. Please drop us a note with your name, registered email and some more details and we'll look into it. Thanks CODE - contact@codehospitality.co.uk
