I will personally pay to fix this app.
Spend $500 for a dev to work on this app for like 8 hours. Seriously, the bar is so low. This app is dog crap, it crashes constantly, has a garbage UI, especially for modern phones that don’t have a 16:9 aspect ratio
It’s not hard. I’ll pay for someone to do it for you. This app should be a crime.
It’s not hard. I’ll pay for someone to do it for you. This app should be a crime.
Can’t see “Benefits or run a credit score”
I am unable to use the function under identity protection > “monitoring benefits, credit report and score”. It is hidden behind the banner. I can pull down and see it but can’t tap it since it automatically scrolls back up and hides again one I release.
Terrible Design
From the white font on white background, not properly sized for larger iPhones, and overall lack of content, this is a fairly useless app.
Needs a revamp
Horribly slow and crashes often. One time I did get in the formatting is so wonky I couldn’t read on my iPhone X. Skip app and use desktop version.
Needs Development
Constantly says “Network error try again later” when logging in. Can’t utilize my dashboard what so ever.
Great value
Get motivation and updates of when your credit has been utilized. Great in having total access on your finger tips. And also a lot less expensive then other L-lock. With credit protection, protecting you and your family it essential. Great value for the cost to have and protecting what most important.
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App crashes when I try to open
My IPhone 8 says I have the app installed, when I search for app and press icon it says... This app is no longer shared with you. You must buy it from the App Store. Then when I go to App Store it says I already own. When I try to open the cycle starts all over again.
Won't connect
I have tried to use the app for almost a week now. When I try to sign on, I continue to get a "Network error, try again at a later time" message after putting my password in. I don't have any problems signing on when I go on through the internet, just the app.
I can get my FICO score faster on Discover card app
Seriously, you're really gonna ask for user ID, security question & password every time I want to login to see a FICO Score & Credit report?? Seriously.?! Have you heard of Touch-ID for the iPhone?? Not worth the D/L.
No value
Not much value in having the app. Doesn't really do anything and I still have to go to the website (not mobile friendly) to run a new credit report. I get alerts via email, so what's the purpose of an app that really just shows you the last score you ran and lists the alerts... ??
