9/Line

9/Line gives authorized agency personnel dedicated work numbers for professional communications while keeping personal mobile numbers private. Use 9/Line to: • Make and receive work calls over Wi-Fi or mobile data. • Organize dedicated work numbers, messages, and protected call history. • Access recordings and machine-generated transcripts when enabled by your agency. • Share live location with authorized agency supervisors during an active work call, only after you choose to enable it. • Receive agency-authorized, listen-only supervisor support during a live work call. • Start a protected field session, called Covert Session in the app, to share live microphone audio and precise or approximate location with authorized agency supervisors. Session audio, location samples, and access history can be retained as agency records. Protected field sessions start only after the officer reviews the in-app disclosure and deliberately activates the session with the requested device permissions. Audio and location can continue while the app is in the background or the device is locked. End the session from its authenticated controls to stop collection. Leaving supervisor listening does not end the officer's session. Ordinary-call location sharing remains optional and stops with the call or when the officer stops sharing. Access is limited to personnel approved by participating agencies. Sign-in uses the personal mobile number registered by an agency administrator. Supervisor listening and records require agency authorization. Calling, recording, transcription, monitoring, location, and retention settings are controlled by agency policy and may not be available to every user. Machine-generated transcripts should be reviewed for accuracy. 9/Line is not an emergency service and does not replace 911, dispatch, or agency radio systems.