REFUND MY MONEY
I paid for the year understanding that would eliminate ads, but that’s a lie. So refund my money. The app does not allow me to even get in, so I may have to go through my bank.
SHAME ON YOU‼️‼️‼️
SHAME ON YOU‼️‼️‼️
Paid for it and it won’t work
I paid for this app and it just keeps saying my subscription is inactive even though I literally just paid for it. Emailed help email and have yet to hear anything back👎🏽👎🏽👎🏽
Buggy
I want to purchase a sub then watch it through the app every time I do that it glitches saying no inactive videos playing please sub which I did still doesn’t work it just crashes out constantly but when you sign up through prime it works
Response from developer
We'd like help with your issue with the A&E Crime Central app. Please reach out to us directly at help@aecrimecentral.com so that we can assist you.
No current episodes…
First of all, I literally have to sign into my account on my Fire TV app EVERY TIME I select the app - drives me crazy! Secondly, all of the content (Shows & episodes) are extremely outdated - NO new episodes shown here. I have to log into my A&E app just to watch the latest episodes of anything. Very frustrating and disappointing since you have to pay for the A&E Crime Central subscription. Thirdly, most of the shows on this app have only a few episodes to even watch.
Also, I signed into the app (once again) 5 minutes ago and it still hasn’t opened up on my TV. It’s just “spinning”!
Developers: Please take more pride in the app content and show current episodes of the shows, especially since we pay for this subscription! I can literally watch 90% of the shows on this app for free on Tubi!
BTW…the app still hasn’t opened the spinning wheel and won’t open.
Considering canceling.
Also, I signed into the app (once again) 5 minutes ago and it still hasn’t opened up on my TV. It’s just “spinning”!
Developers: Please take more pride in the app content and show current episodes of the shows, especially since we pay for this subscription! I can literally watch 90% of the shows on this app for free on Tubi!
BTW…the app still hasn’t opened the spinning wheel and won’t open.
Considering canceling.
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Response from developer
Hi there - We're sorry to hear about the trouble you're experiencing. Please reach out to us directly at help@aecrimecentral.com so that we can assist you.
Lacks basic functionality
The app plays videos, I’ll give it that. However, two fatal flaws: it won’t play audio if the screen is locked, and the “stop playing” timer in iOS doesn’t actually stop it. I want to go to sleep listening to crime shows — don’t judge me — and even though I paid for this app I wind up watching sketchy episodes posted on YouTube.
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Worthless app
It works very rarely and now it wants me to sign in when I have a paid account! It freezes up and I can’t get in. I give up, not worth it.
What a joke
Nothing works, broken links, can’t sign in, very few networks actively try for you to not be a customer. Embarrassing.
Very old style missing current recent important features
It literally doesn’t hold in the background outside the app so you can’t watch on the screen unless in app like youtube’s free version. It also doesn’t let you skip back and if you press the button to go back manually it doesn’t show screen clips so you’ll end up at some random point but re wind and fast forward. I appreciate the free trial but will not be renewing. I’ve only used this for an hour so far and can’t believe how outdated some things are. The shows are great but please update this version and i’ll re-subscribe.
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Response from developer
We'd like help with your issue with the A&E Crime Central app. Please reach out to us directly at help@aecrimecentral.com so that we can assist you.
Will not work with lightning adapter and I assume air play
Complete waste of time signing up/creating an account, and creating a watch list. The app will not work with the Apple lightening adapter/air play even though your paying. There is a decent amount of content from what I saw. You would think as popular as A&E is, they would offer a better app. I’ll go back to the free apps.
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App doesn’t recognize my subscription
I subscribed to the seven day free trial today. I’m watching this on my Roku TV but I can’t get the app to recognize my subscription - says I need to purchase a subscription.
Seriously, it’s 2024 and they can’t sync subscriptions across devices yet at A&E?
Seriously, it’s 2024 and they can’t sync subscriptions across devices yet at A&E?
Response from developer
Hi Tommy - We're sorry to hear you are having an issue with the A&E Crime Central app. We'd like to help you. Please reach out to our support team at help@aecrimecentral.com so we can assist you directly.
The app is junk!
You pay a subscription for an app that locks up and content you can’t view, waste of money
Horrible
You would think after all of these crappy reviews, something would’ve been fixed by now. I attempted to see what was available before I paid for the app and I wasn’t able to so I paid my $30 for the entire year which was a huge mistake. You would think that what is available on the free A&E app would be available on this one but that’s not the case. On some shows there’s more on the free A&E app then there is in this one. And let’s not forget to mention that the entire season of the shows isn’t available. What makes it even worse is Hulu has some episodes that aren’t even in this app. I’m also not able to watch this on my TV because for some reason this app isn’t available on Samsung TVs so if I want to watch some thing I have to cast it from my phone to my TV. I wouldn’t mind watching this on my iPad, but the developers didn’t add the picture in picture feature. This app isn’t even worth the $30. I paid. Too bad I can’t get my money back.
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Need repair
Dude I’m not paying for this no more until y’all fix it. Episodes of first 48 literally resetting in the middle of the episode this is ridiculous.
Playback Problems
I could not get an episode of “After the First 48” to stream, so I downloaded it. As I played it back, it would randomly hop over to different episodes. After trying several things, I still can’t get the episode to finish.
What’s more, I had started watching a different episode originally, which switched to the episode I mentioned above.
Very frustrating. I’m about to decide the app is too flawed to work. I won’t spend 30 minutes watching a episode I can’t finish, especially if I went to the trouble to download it.
What’s more, I had started watching a different episode originally, which switched to the episode I mentioned above.
Very frustrating. I’m about to decide the app is too flawed to work. I won’t spend 30 minutes watching a episode I can’t finish, especially if I went to the trouble to download it.
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Response from developer
Hello - We're sorry to hear that! Can you please reach out to us directly at help@lifetimemovieclub.com so that we can assist you?
Very Outdated Interface
I decided to subscribe to CC after The First 48 was **finally** added, even though several episodes from almost every season are still missing. However, the user interface on the app is HORRIBLE. It feels clunky and isn’t at all intuitive. —————— 1. The search function only works for series’ names and doesn’t pick up any other keywords. You can’t even search by an episode name, episode number, or season number. —————— 2. There’s no fast forward option similar to the 10-second playback button, which is such a silly oversight. Even so, an obviously better, more user friendly and accessible option for fast forwarding/rewinding would be the ability to double tap on either side of the screen, but that doesn’t exist. —————— 3. Additionally, and this particularly weird, when you open up a particular series to see all available seasons and episodes, tapping on the little yellow play button on any episode does… nothing. You have to tap everywhere else EXCEPT the little yellow button that obviously means play in order for the video to play. HUH?! —————— 4. I can’t swipe up/down to open the control center or read a notification on my device (iPad primarily) without whatever video I’m watching on the app pausing. Why can’t the app continue playing in the background like literally every other streaming service? —————— 5. There’s no picture-in-picture option that allows you to either minimize the video within the app to browse around (think YouTube), or exit the app and do literally anything else on your device (think Netflix). —————— 6. It takes forever to load sometimes. The app was clearly built on whatever the cheapest, most outdated software currently available is, and it’s truly a shame because the user experience is lacking and far beneath what I, and others, expect from a network like A&E. —————— 7. Content is restricted to the U.S. and only works outside of the States with a VPN, which makes little sense since it’s all original programming and licensing shouldn’t be an issue. Even then, the exact same episodes on the app are shown on cable in other countries/markets so I further can’t understand the limitation. —————— As much as I love The First 48 and Cold Case Files, I doubt I’m going to end up keeping this subscription long-term because the app just doesn’t deliver any kind of a quality experience. I’ll just go back to catching the episodes on cable when I can.
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Hardly ever loads and content is lacking
It takes me hours sometimes to be able to log into this app. And they only carry a few seasons of each show. It’s pretty pathetic and not was I was hoping it would be.
Response from developer
We're sorry to hear you are having an issue with the A&E Crime Central app. We'd like to help you. Please reach out to our support team at help@aecrimecentral.com so we can assist you directly.
Won’t load
It was working but now it won’t load
None of the A&E apps work
Even the website won’t load
None of the A&E apps work
Even the website won’t load
Disappointed
The only reason I am keeping this app is it has the old First 48 episodes and I like the old detectives. And I go to sleep to this shoe every single night. And most of the time the time like tonight the A&E app doesn’t work. It is the biggest joke and is completely useless and laughable. Thank goodness this one isn’t like that one. Obviously the same idiot didn’t build it. There is also not enough available decent programming on here. I am so utterly and completely disappointed
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Survival
I enjoy the different series, these are not actors, they are actually sharing their stories
Aged application?
I along with apparently many other reviewer’s originally had the A&E app and was disappointed with the show selections but the app is free however I did connect my cable provider to the app I still wasn’t able to access all of the shows and/or episodes I wanted and relented, payingFor yet another monthly subscription streamer. However the playback features at least for the iPhone and iPad version are horrendous there’s no fast forward 10 second or however long button, it doesn’t have Picture in Picture, allowing you to still listen while switching to another app like every single other streaming service app I have. It seems a little disorganized and difficult to browse unless you know what you’re actually searching for. and then of course as other people have stated as well to make matters worse it’s still does it have all of the seasons or episodes of each show although you’re paying it’s supposed to be you’re paying for the library of content this provider has that is not the case apparently with this one if it weren’t for all the episodes of cold Case files I would have canceled the subscription already and I’m sure once I go through all these, I will. Unless of course they could update the app to at least be in the same ballpark as most other comparable apps. It’s a shame as I love most of the content 🤷🏻♀️
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