Double charged - don’t use it
Used the App to book a taxi to take my wife to hospital … logged my card details to auto pay for the journey, so simple! No.
My wife was then made to pay the fare on arrival… and my card was also debited (with a higher amount - odd / insulting).
Got a text saying ‘why don’t you use our App next time?’ …. I did 😠).
Despite making numerous calls asking for this to be sorted - Still waiting for a call back to discuss my £80+ refund nearly a week later.
Will never use this App again.
My wife was then made to pay the fare on arrival… and my card was also debited (with a higher amount - odd / insulting).
Got a text saying ‘why don’t you use our App next time?’ …. I did 😠).
Despite making numerous calls asking for this to be sorted - Still waiting for a call back to discuss my £80+ refund nearly a week later.
Will never use this App again.
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Pointless App
Great taxi company but the app is a waste of space. Struggles to let you book a trip. If you do beat the final boss and manage to actually get to the end screen it then disintegrates and never allows you to pay.
AAA2B would benefit from just closing this down if they don’t plan to maintain it as currently you can fail to use this for 20 mins and then choose another operator or just phone them, book a cab in 2 mins and use their usual great service.
The app undermines the whole business.
AAA2B would benefit from just closing this down if they don’t plan to maintain it as currently you can fail to use this for 20 mins and then choose another operator or just phone them, book a cab in 2 mins and use their usual great service.
The app undermines the whole business.
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Avoid
I’ve tried well over 20 times and never mind the time of day or night, never mind the day of the week - they’re yet to have a car available. Pointless app to download. Best to ring and at least be let down over the phone instead of by a faceless, poor put together, app.
App doesn’t open
Can’t get the app to work on iPhone 11; please update it so it works again, it was very useful beforehand.
App not working
App needs updating. Won’t let me open the app. Please sort this out
