SERIOUS SYSTEM GLITCHES! MISSING SERVICES, DISAPPEARING TIPS & INACCURATE EARNINGS!
This app is constantly displaying the error message “Something Went Wrong” whenever I try to log in and track my services and earnings. On top of that, the main system has serious glitches! Services I KNOW I completed and entered into the system have mysteriously disappeared, along with my tips!
I know for a FACT that these services and tips were entered correctly because I keep a separate tracking record specifically for situations like this. This is unacceptable, especially when it involves my hard-earned money!
And let’s talk about the TIPPING SYSTEM! A client tipped both me and another technician, yet the system applied the entire tip to ONE ticket instead of properly distributing it between us!
These are not minor inconveniences. These are serious issues affecting technicians’ income, financial records, and ability to accurately track their work.
FIX THE APP, FIX THE MISSING SERVICES AND TIPS, AND FIX THE TIP DISTRIBUTION SYSTEM! We should not have to constantly double-check a system that is supposed to accurately track our work and earnings!
I know for a FACT that these services and tips were entered correctly because I keep a separate tracking record specifically for situations like this. This is unacceptable, especially when it involves my hard-earned money!
And let’s talk about the TIPPING SYSTEM! A client tipped both me and another technician, yet the system applied the entire tip to ONE ticket instead of properly distributing it between us!
These are not minor inconveniences. These are serious issues affecting technicians’ income, financial records, and ability to accurately track their work.
FIX THE APP, FIX THE MISSING SERVICES AND TIPS, AND FIX THE TIP DISTRIBUTION SYSTEM! We should not have to constantly double-check a system that is supposed to accurately track our work and earnings!
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app ngu vcl
Kiểm tra đéo đc
More Room To Improve
It would be great if the developers could make the mobile app work remotely so we can view and monitor all appointments from anywhere, without having to be near the computer or physically at the salon. The lack of remote access is my biggest complaint about the app.
App has lot of improvement
The latest app version has a lot of QOL Feature now like showing current status with clock in time of all the staff, I really like it.
Glitch
It doesn’t upload content, it stays on search and I can not see anything basically only my tickets at the end of my shift on a lucky day
Good but NOT. Heres why…
The Developers missed out of something VERY IMPORTANT when creating this and a lot of believe they need to UPDATE IT ASAP. Because we having A LOT of issues in the salon over it. The System itself is good but the Main only thing is that the Customer cannot choose to tip multiple techs separately at cash out. If there are two techs for example and the customer wants to tip them a certain amount for both; well they can’t, they don’t have that option. Techs are complaining about this because some are getting tipped double. Cash then on there as well when the customer specifically wanted to say just tip one in cash and the other tech in card but the system will split the cash tip on card to both even the one who was already tipped in cash already. It steering a lot of trouble. This needs to be addressed and fixed IMMEDIATELY!!!!!! Its dumb to have to make a system and NOT INCLUDE THAT OPTION INTO THE SYSTEM KNOWING some paying customers majority of them like to tip certain amount to different people
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Meh
Not able to do anything editing wise through your phone. Everything is through the computer, which is so weird because it’s 2026. Everyone can do everything from their phone at this point. I don’t know, the system just seems outdated & aesthetically unpleasant. I like that I can keep track of my money and tips, but that’s really it.
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Terrible
Let me just start out by saying this system sucks, counting totals is cool but not being able to look at a full schedule through the app on your phone is highly annoying (you can only see new booked appointments you can’t see anything else or fix anything if you need too). You can book appointments but you can’t move them around or make the time longer through the phone, you can only do everything on the computer that comes with the abc system - meaning you can’t fix appointments outside of work you have to physically do it in person which is a hassle (I’m not at work 24/7 🙄). Just one of the many things wrong with this booking system. I do not recommend at all as a nail technician and clients also agree. 🙅🏻♀️🙅🏻♀️🙅🏻♀️
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Great app, but need additional reports like Gift Card tracking
great app; the app needs to have a gift card reports that shows what has been sold, outstanding and redeem, so we can manage our cash flow effectively.
Works good
New to offer landscape mode for IOS user.
Highly Recommended App for Salon Income and Technician Earnings Tracking!
This app is excellent! It helps track salon income, allows technicians to see their wages and tips, and is highly recommended for everyone to use.
Venus Spa
Friendly to use, a lot of functions good for business owner
Great app for any salon store
The app is easy to use and lighting fast. Highly recommend for any salon store.
