ABN AMRO Creditcard User Reviews

Name: ABN AMRO Creditcard
Rating: 4.8 (150 reviews)

ABN AMRO Creditcard

International Card Services B.V.

🔧 Utilities

💰 Finance

Customer Experience

Positive experience9.5% of reviews

Neutral4.8% of reviews

Negative experience85.7% of reviews

~ Based on 42 written reviews from the US App Store.

Is ABN AMRO Creditcard Safe?

ABN AMRO Creditcard appears safe based on user ratings. AppsHunter Safety Score for ABN AMRO Creditcard is 93/100.

This assessment is based on 150 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.7% of ratings point to a safe experience

0.7% of ratings suggest some concerns

2.7% of ratings point to a risky experience

~ Based on 150 App Store ratings for ABN AMRO Creditcard.

Is ABN AMRO Creditcard Legit?

ABN AMRO Creditcard appears to be a legitimate app. AppsHunter Legitimacy Score for ABN AMRO Creditcard is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Unbelievably

Unbelievably difficult

Michael1939&1939

8 months ago

Thanks

Many thanks for your help.

Britboy#

a year ago

Dumb dumber dumbest ICS

Its next level bad. 6000€ of credit balance and the only thing the app nor the call center nor the online portal can do is transfer the credit balance back to bank account. Wow, feel like wasting your money? Then please trust ICS ABN Amro

Rahulssss

a year ago

Great app just not now

Doesn’t work when you want to pay through another app, then will only gives you the option to do a general transfer. Will work only after about 4 tries. Never had this issue prior to the last update.

Bazinga5000

2 years ago

It works well but lacks Apple Pay

The app works well for the most part but the card doesn’t support Apple Pay. Also adding search in like ABN AMRO bank app would be great.

jmp_xci

3 years ago

Response from developer

Thank you for your feedback, jmpopoca. We are aware of the wish to implement Apple Pay. Unfortunately it is not clear yet when it will be able to use it. As soon as it is possible to use Apple Pay we will announce it. It is possible to search within the transactions. You can see a loupe just above the transaction overview in the app.

App not working after latest IOS update

Plz fix issue

2nanon6

3 years ago

Response from developer

We are sorry the app is not working after the iOS update, 2nanon6. Most issues are fixed when the app is removed and then downloaded and activated again. Can you try this?

English version? No Apple Pay

Is there an English version ? Where is Apple Pay support?

Gary998*

5 years ago

No English

After such long time of the feedback asking for English version, nothing changes at all. Surprising.

hkmnikmhuk

5 years ago

Response from developer

We have an English version of the app available from version 6.4.2 and up, hkmnikmhuk. Can you please update?

Photo recognition software not working on newer phones

So frustrating 😩. C’mon guys, at least address the problem and give us another option to verify our identity!

Gootonay

5 years ago

Response from developer

The identification should work on most new phones, Gootonay. Sorry it doesn't work for you. If you don't succeed, please try another phone. This is safe because your phot won't be saved on the device.

Available language

People have been asking for English translation for years (see comments and reviews), yet the developers don’t care about this group of users. Disappointing.

babakf79

5 years ago

Response from developer

Sorry that you are disappointed, babakf79. We do have an English version of the app now. I can see that you still use version 6.3.2. The English version is available from version 6.4.2 and up. Can you please update?

Not intuitive

This app is not easy to move around.

The app say it is in English it’s Dutch only.

Sagarthework

5 years ago

Response from developer

How unfortunate that you don't find the app easy to use. When you want to change the language in English, you go to 'Meer' on the bottom of the screen. Then choose for 'App-instellingen'. After that you can choose the option 'Taal (language) - Taal aanpassen' and choose the language you want. Please notify that the language is available in app version 6.4.4. If you don't use that version please update your app.

Only in dutch

Old version was available in English. Now not anymore: why…? Please correct this flaw

F;&€5

5 years ago

The app it’s not in English.

The app it’s not in English. Please update it.

VicoFix

6 years ago

Where is the find function??

This is rather simple app, a bit too simple compared to the previous major release.
I’m particularly missing a FIND function as we have in the regular ABN application for the transactions. Seems that obvious, yet not implemented.

Lastly, not offered in English language is a bit of a waste. All in all, really basic for a major bank.

DjddFr

6 years ago

Response from developer

I understand you would like to have more possibilities in the app, DjddFr. Sorry this is not according to your wish at this moment. Thank you for mentioning what you miss. I will pass on your feedback to the developers of the app.

App simplicity

As an expatriate you have to learn Dutch language, as you can’t have this app in English...

Alex Lipnitskiy

6 years ago

2FA risks and who is paying

Another app which proposes 2FA (2-factor authentication) as a silver bullet - and is forced upon the customer without opt-out or choice (other than cancel the contract with ICS). Upon detailed analysis access to the ICS website is only safer (compared to browser access) on certain assumptions - and these are all to often ... wrong (see Bruce Schneier’s website on 2FA). More on the downside, the customer has to accept more restrictive usage condition. Guess who has to pay in case of any fraudulent transactions. These conditions are forced upon him too. It’s no longer contracts we sign, it’s app/s forced upon us which define the risks we take.
What really outraged me, the app downloads and shows “special offers”. The old one only knows if these downloads are carefully isolated from 2FA, and what gets shared with the guys behind the offers.
Last not least, my browser password had 12 characters, any type, and I could have used a longer one. The app forces you to use a 5-digit number. How much safer is this ?

whatamesswithnicknames

6 years ago

Logout, logout and logout again

Even after menu navigation app can logout and verification procedure shuld be done again.... with address, email and other confirmations

_Virr_

6 years ago

Simple functionality but works

The app provides the essentials: balance and transaction overview and log in with Face ID. Only available in Dutch but covers the basics.

Karlos_J

6 years ago

Registration failure

The app would update and would force you to register again! while you are in the middle of a 3D secure step.
You’d register hoping to complete the payment but the app won’t see your session. You would go the whole checkout process again, and on 3D secure step you would find out, that the app wants you to register once again! And the payment is once again ruined.
As a result of this app 2 time failure, the airline tickets you were willing to pay for two times costs 50+ Euro more.

EV356

6 years ago

Utter crap

Don’t get an ABN AMRO credit card if you are lucky enough not to need one. Worst thing I have ever experienced in my 20 years of having a bank account.

Chose life, not this.

ChrisvandeWater101