Accelo User Reviews

Top reviews

Useless App

Cant perform any basic Accelo function. Don’t even try…

Not functional

App is hard to use. Expenses are easier to log on the classic app. Also when logging time it won’t let me change the class category

Useless App

Cant do anything productive in app. Unable to open tickets, assign tickets, etc.

What a waste

Oh ma I was really glad to see an update because the old app was so bad. This new one looks better but boy what a horrible experience. Why in the world would you not allow user to ad a space in notes. They keyboard changes to “done” instead of “return”. Fields auto correct without you even finishing typing.
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Almost useless

Missing fields such as timer classifications, inability to filter ticket lists to those assigned to you. Problematic at every turn. Not even worth trying to use at this point.

Useless

This app is currently useless.
You can’t filter anything. The tasks, tickets, etc windows show every item for everyone in the deployment, always. There’s no way to only see stuff assigned to you or to set what statuses to filter by. The old “classic” app is far from perfect, but leaps and bounds better than this new app because it’s actually useable for some things.
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Email attachments not possible

I tried to email a client a photo that I had taken with my phone and it doesn't seem like there is a way to attach anything to the email with this app.